Outbound Sales Representative

Description

As an Outbound Sales Representative, you will play a pivotal role in driving the growth and success of our organization by proactively reaching out to potential clients and customers. Your primary responsibility will be to call leads, introduce our services, and guide them through the sales process to achieve revenue targets. This is an in office position.

A successful representative has an earning potential of $45,000 - $65,000 annually.

OBJECTIVES

• Achieve and exceed weekly sales targets set.
• Make a high volume of outbound calls to prospective clients daily.
• Adhere to the sales presentation script to achieve a one call close.
• Understand client needs and present appropriate digital marketing solutions.
• Accurately process leads/sales activities in CRM software.
• Provide excellent customer service to prospects and existing clients.
• Follow up with leads and convert them into sales.
• Collaborate with the sales team to improve sales strategies and processes.
• Attend sales training and development programs.
• Complete orders by entering customer details by use of electronic equipment.
• Performs additional duties as assigned.

COMPETENCIES

• Must be a closer and excellent cold-calling skills.
• Clearly articulate the value proposition of our products or services to potential customers, addressing their needs and concerns.
• Attentively understand customer concerns and needs.
• Basic understanding of company products and services.
• Follow scripted guidelines while maintaining a natural conversation.
• Manage call volume and adhere to schedules.
• Identify and escalate common customer issues.
• Accurate recording of customer information in CRM systems.
• Display empathy and professionalism in interactions.
• Following the company's attendance policy is crucial to successfully fulfill the expectations of this role.
• Basic computer skills and ability to effectively utilize customer relationship management (CRM) systems to track and manage sales activities and customer interactions.

EDUCATION & EXPERIENCE

• 1+ years of experience with phone sales, selling B2B solutions in a high-volume environment.
• 1+ years of experience with CRM tools, Navigating on Google and related search engines. Basic ability to work on dual monitors and utilize various web browsers and search engines (or similar).
• A high school diploma or equivalent is preferred.

PHYSICAL REQUIREMENTS

• Prolonged periods working at a computer, including attending and presenting on camera during video calls 
• Reasonable accommodations may be provided to enable individuals with disabilities to perform essential job functions. 

COMPANY BENEFITS & PERKS

• Health Benefits: Four Medical plans (with Company HSA Contribution), MetLife Dental plans, Vision plan, Life Insurance, Disability Insurance and more
• Paid Time Off: 15 days of PTO accrued annually, 6 paid holidays, plus 4 floating holidays
• Retirement Savings: 401K 
• Paid Parental leave: Inclusive and supportive parental leave policy
• Peer-to-peer Recognition: We call it BizBucks - a rewards program where you can receive weekly prizes Including Amazon gift cards or other prices. 
• Award Winning Culture: A fun, energetic workplace, with a supportive atmosphere, no traveling required

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to a diverse and inclusive workplace, BizIQ values a staff reflective of our community. We hire talent at all levels, regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability. We actively foster inclusion within our company and in all interactions with clients, candidates, and partners.