Restaurant Server/Cocktailer

JOIN OUR TEAM!

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance 
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: Restaurant Server/Cocktailer
Location: Cambria Hotel Copper Mountain

Essential Responsibilities:

• Welcomes guests promptly and provide friendly, attentive, and personalized service throughout the dining experience. 
• Demonstrates thorough knowledge of food, beverage, and cocktail menus to answer questions, make recommendations, and anticipate guest needs. 
• Accurately takes and enters food and beverage orders into the point-of-sale (POS) system, ensuring timely and accurate service. 
• Prepares and serves alcoholic and non-alcoholic beverages, salads, soups, and other menu items as assigned while maintaining presentation and quality standards. 
• Verifies guests age and comply with all liquor liability laws and responsible alcohol service requirements. 
• Delivers food and beverages safely and efficiently while ensuring guest satisfaction and promptly resolving or communicating service concerns. 
• Processes guest payments accurately and securely using approved cash handling and payment procedures. 
• Monitors tables throughout service by refilling beverages, clearing dishes, and responding promptly to guest requests. 
• Busses, cleans, sanitizes, and resets tables, chairs, booths, and dining areas in accordance with company cleanliness and sanitation standards. 
• Maintains cleanliness and organization of service stations, beverage areas, garnish stations, dining areas, and other assigned workspaces. 
• Restocks food, beverage, and service supplies including glassware, ice, condiments, silverware, napkins, and other operational items to support efficient service. 
• Assists with side work, opening, closing, and ongoing cleaning duties, including dish handling, sweeping, mopping, polishing, and maintaining assigned equipment and work areas. 
• Safely operates restaurant equipment including POS systems, beverage equipment, coffee and tea machines, soda dispensers, and approved cleaning and sanitizing products. 
• Lifts, carries, and transports trays, bus tubs, dishes, and supplies within established safety guidelines and individual physical capabilities. 
• Maintains compliance with all food safety, sanitation, health, safety, and company policies and procedures. 

• Communicate effectively and work collaboratively with kitchen staff, bartenders, hosts, managers, and fellow team members to ensure seamless restaurant operations. 
• Supports restaurant operations by assisting in other service areas as needed and performing additional duties as assigned.
• Embraces O’Reach, OHX Experience, Green Team, World-Class Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.

Skills & Abilities:

• Strong interpersonal, communication, and guest service skills.
• Ability to work efficiently in a fast-paced environment while maintaining professionalism and attention to detail.

• Basic math skills and ability to accurately handle cash and electronic payment transactions.

• Ability to work a flexible schedule including evenings, weekends, holidays, and special events.
• Pleasant, polite team member who maintains a neat and clean appearance.
• Strong leadership, management, organizational and communication skills.
• The ability to spot and resolve problems efficiently.
• The ability to multitask and prioritize.

Hours:

• Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.

Education & Experience:

• High school diploma or equivalent is preferred.
• A minimum of 1-year previous restaurant, hospitality, food service, or customer service experience is preferred.
• Ability to obtain and maintain all required food handler and alcohol service certifications as required by state or local regulations.
• Must be of age to serve alcoholic beverages and able to obtain liquor card if state law requires.

 Physical Requirements / Activity of the Position:

• Frequently stand and walk for extended periods throughout the shift.
• Frequently bend, stoop, reach, twist, kneel, and carry trays, dishes, glassware, supplies, and bus tubs.
• Regularly lift and carry up to 40 pounds and occasionally lift up to 50 pounds with or without reasonable accommodation.
• Use hands and fingers to operate restaurant equipment, POS systems, and food service tools.
• Communicates effectively with guests and team members in a busy restaurant environment. 
• Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion. 

Environmental Conditions:

• Work is performed primarily indoors in a restaurant, bar, banquet, or event venue environment.
• Regular exposure to hot surfaces, sharp utensils, cleaning chemicals, food preparation equipment, and moderate noise levels.
• May occasionally work outdoors or travel between indoor and outdoor service areas based on business needs, special events, or seasonal operations.

On-Site Work Requirement

This is an on-site position. All essential job duties are performed at the assigned property or event location. Regular, reliable, in-person attendance is required to effectively perform the essential functions of this position.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.