Hotel Night Audit & Guest Service Agent

JOIN OUR TEAM!

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance 
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: Hotel Night Audit & Guest Service Agent
Location: Doubletree Hotel by Hilton, Aurora, CO

Essential Responsibilities:

• Perform all daily audit procedures and reports as per OHM and hotel standards.
• Verify and manage wake-up call requests.
• Balance cash receipts and ensure accurate deposits.
• Prepare the front office for the daytime shift and reset the day’s business.
• Serves as the Guest Service Representative and supervisor on duty during nighttime hours.
• Participate in front-office meetings and training programs.
• Greet guests warmly and comply with company policies.

Skills & Abilities:

• Strong leadership, problem-solving, and communication skills.
• Ability to multitask, prioritize, and deliver results.
• Proficiency with PMS and Microsoft Office.

Education & Experience:

• High School diploma or GED preferred.
• 2+ years of hospitality customer service experience preferred.

Hours:

• Varied schedule, including nights, weekends, and holidays.

Physical Requirements:

• Standing for extended periods, light lifting (up to 40 pounds).

Work Conditions:

• Indoor work environment with minimal exposure to adverse conditions.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.