Hotel Guest Services/Shuttle Driver

JOIN OUR TEAM!

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance 
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: Bellman/Shuttle Driver
Location: DoubleTree by Hilton - Denver-Aurora, CO

Essential Responsibilities:

• Escort incoming hotel guests to their rooms and assist with luggage.
• Inspect guest rooms to ensure they are in order and adequately stocked with supplies.
• Explain room features such as television, telephone, and in-room movie systems.
• Provide information about available hotel services, facilities, points of interest, and entertainment attractions.
• Page guests in the lobby, dining areas, and other parts of the property.
• Deliver messages and run errands as needed.
• Maintain the courtesy van, including washing, cleaning, and fueling.
• Raise, lower, and ensure proper handling of American, state, and brand flags.
• Keep the lobby tidy, including trash disposal, cleaning seating areas, front doors, and floors.
• Maintain the front port cochere by picking up trash, cleaning oil leaks, shoveling snow, melting ice, and hosing off sidewalks.
• Attend and participate in monthly front desk meetings.
• Assist other departments as necessary.
• Occasionally deliver room service orders and pick up articles for laundry and valet service.
• Call taxis for guests and transport them around the property or local area in the hotel van.
• Maintain records of service calls.
• Deliver packages, suitcases, and trunks.
• Report to work for scheduled shifts, on time, and in uniform according to company policy.
• Comply with all company policies and procedures related to this position.
• Greet guests in a friendly and warm manner.
• Embrace the culture of O’Reach, Green Team, guest service, team member satisfaction, health & wellness, and safety.
• Perform other duties as required or requested.

Skills & Abilities:

• Strong leadership, management, organizational, and communication skills.
• Ability to spot and resolve problems efficiently.
• Excellent verbal and written communication skills.
• Ability to deliver results.
• Capacity to work well with and motivate a variety of personality types while maintaining tact and diplomacy.
• Effective multitasking and prioritization skills.

Education, Requirements, & Experience:

• Must be able to successfully pass a pre-employment drug screening in accordance with Company policy and applicable law.
• A valid driver's license is required
• Minimum of a High School diploma or GED.

Hours:

• Scheduling may vary due to the nature of the business, including nights, weekends, and holidays.

Physical Requirements:

• Heavy work: Exerting 50 to 100 pounds of force occasionally; up to 25 to 50 pounds of force frequently; and 10 to 20 pounds of force constantly to move objects.
• Requires significant walking or standing.

Environmental Conditions:

• Primarily indoors with protection from weather conditions, but potential exposure to temperature changes.

This is a safety-sensitive position that may be subject to additional safety requirements.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.