Concession Attendant - Captain Charlie's at Paradise Pier

Description

Concession Attendant (Fresh & Elevated Food Service)

Position Summary:

The Concession Attendant is responsible for preparing and serving high-quality, thoughtfully made food and beverages in a fast-paced guest environment. This role focuses on delivering an elevated dining experience—fresh ingredients, proper presentation, and friendly, attentive service—while maintaining strict food safety and cleanliness standards.

Key Responsibilities:

• Prepare and serve freshly made menu items following established recipes and quality standards
• Deliver excellent guest service by engaging with guests in a warm, professional, and knowledgeable manner
• Maintain high standards of food presentation, portioning, and taste
• Operate point-of-sale (POS) systems accurately and efficiently
• Follow all food safety, sanitation, and hygiene guidelines at all times
• Maintain a clean, organized, and well-stocked workstation
• Communicate effectively with kitchen and team members to ensure smooth service flow
• Assist with opening, closing, and restocking duties as assigned

Food Quality Expectations:

• Emphasis on fresh, well-prepared food, not pre-packaged or mass-produced items
• Attention to detail in plating, wrapping, and overall guest experience
• Pride in serving food you’d be happy to eat yourself

Why This Role Is Different:

This is not traditional concession food. We focus on quality, freshness, and presentation, creating a memorable food experience that complements the overall guest atmosphere.

Requirements

Qualifications:

Previous food service or hospitality experience preferred

Food handler certification (or willingness to obtain)

Ability to work efficiently in a fast-paced environment

Strong communication and teamwork skills

Commitment to cleanliness, quality, and guest satisfaction

Physical Requirements:

Ability to stand for extended periods

Ability to lift, carry, push, pull up to 50 lbs

Comfortable working around hot equipment and food preparation areas