Guest Experiences Attendant III

A successful Guest Experience Attendant III greets and serves guests at park entrance booths. Position frequently includes cash handling and reservation responsibilities. Standard practice allows employee to proceed alone on regular duties with questionable situations referred to supervisor. 

Responsibilities:

• Performs job duties in accordance with Great Parks' policies, procedures, and performance expectations.
• Maintains confidentiality of confidential and sensitive information.
• Works assigned schedule, exhibits regular and punctual attendance, and works outside of normal schedule as required.
• Greets and serves guests to ensure satisfaction. Handles guest inquires.
• Transports change orders, and possibly merchandise, food, mail, and supplies.
• Opens facilities and prepares for daily business. Closes and secures facilities at end of business day.
• Operates point-of sale system, reservation system, cash box and cash register.
• Assists guests at welcome entrance booths, sells and monitors compliance of motor vehicle permits.
• Maintains cleanliness of guest and employee areas including restrooms. May include other housekeeping duties.
• May perform other duties as assigned.

QUALIFICATIONS

• An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities.
• Great customer service experience preferred.
• Has ability to demonstrate written and verbal communication skills.
• Has basic math skills and basic computer skills.

LICENSE & CERTIFICATION REQUIREMENTS

• State Motor Vehicle Operator’s License that meets GPHC current carrier guidelines. 

Benefits include membership in Ohio Public Employees Retirement System and free or discounted use of Great Parks recreational activities.

Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.