Resident Assistant – Part-Time (Bridge Housing)

Description

Miriam's Kitchen | Washington, D.C. | Reports to: Operations Manager | FLSA Status: Non-Exempt | Shifts: Various | Hourly Rate: $23-$25 | Multiple Openings Available

ABOUT MIRIAM'S KITCHEN

Miriam's Kitchen (MK) is a mission-driven nonprofit working to end chronic homelessness in Washington, D.C. through meaningful relationships, high-quality meals, and holistic support services. We advocate for permanent supportive housing as a long-term solution while meeting immediate needs through nourishing meals and high-quality social services for individuals experiencing chronic homelessness.

DEPARTMENT DESCRIPTION 

The Bridge Housing program is a new non-congregate bridge housing program that opened in late 2025. Bridge Housing’s primary goal is to help residents exit to permanent housing within 3-6 months. Bridge Housing will serve up to 190 residents at full capacity. Bridge Housing is open 24/7 and residents primarily stay in semi-private, dormitory style rooms. Bridge Housing will serve adults of all genders. Target populations will include individuals who are currently matched to a permanent housing resource and individuals who can’t be served well by existing low-barrier shelters. Residents need to be referred through city systems.

POSITION SUMMARY 

The Resident Assistant serves as a member of an interdisciplinary team that advocates for and support residents of E Street. The Resident Assistant is an essential staff role ensuring the safety of the building, enforcing program rules, serving as a part of the emergency response team, and communicating with case managers to ensure that clients are receiving the case management services that they need. 

This is an in-person, on-site position. 

The current shifts available are: Friday & Saturday, 11pm - 7am ; and Sunday & Monday, 3pm - 11pm. For Part-Time positions, a minimum of 2 shifts per week (including at least one weekend day) are required. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop a positive rapport with each resident through routine contact and communication. 
• Provide roving coverage throughout the facility. 
• Provides support and assistance by completing care coordination tasks such as completing referrals for services and residency forms. 
• Assist in the implementation of case plans and document the client interactions in HMIS. 
• Immediately report serious incidents, allegations, and sensitive program information to the Operations Manager. 
• Complete incident reports. 
• Work with the case management team to ensure all required service delivery is documented and to identify strengths and weaknesses in data entry and quality. 
• Respond to immediate client needs, help de-escalate crisis situations, help resolve conflicts and enforce program rules. 
• Conduct room inspections per program rules to ensure cleanliness. 
• Participate in program team meetings, staff meetings, supervision meetings as required and requested per contracts. 
• Build and maintain quality working relationships with colleagues, external and internal stakeholders. 
• Participate in program quality improvement activities that improve program policies, procedures and client and program outcomes. 
• Attend all required trainings per contract requirements. 
• Adhere to agency policies and procedures. 
• Other duties as assigned. 

Requirements

QUALIFICATIONS

Knowledge, Skills & Abilities

• High school diploma or equivalent.  
• Familiarity with the homeless services and housing landscape in Washington, DC. 
• Strong interest in and commitment to ending chronic homelessness in DC. 
• Strong communication skills and sense of boundaries. 
• An understanding of the structural and systemic causes of homelessness. 
• Ability to lift and carry items weighing up to 25 pounds on a regular basis as required by the position, with or without a reasonable accommodation.
• Ability to move throughout the facility for the majority of an 8 hour shift, which may include traveling between work areas and using stairs frequently, with or without a reasonable accommodation.
• Comfortable operating computers, inputting information into a database, and documenting case notes. 
• Proficiency in Spanish is preferred. 

Experience 

• Prior experience working in services related to homelessness, mental health, substance use, HIV/AIDS, and/or case management, with the ability to connect with individuals experiencing mental health and substance use challenges. 
• Flexibility, openness, and comfort working in a fast-paced environment with residents of diverse backgrounds and lived experiences. 

WE HIGHLY ENCOURAGE DC RESIDENTS TO APPLY

EEO Statement

Miriam's Kitchen is an equal opportunity employer. We are committed to creating an inclusive and equitable workplace that reflects the diverse communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected under applicable law. We strongly encourage candidates from historically marginalized backgrounds to apply.