Aftermarket Product Engineer

Aftermarket Product Engineer

GMM Pfaudler US Inc is a leading supplier of highly engineered glass-lined critical equipment and process systems for global energy, chemical and industrial markets. 

Full-time employees are eligible for Medical, Dental, Vision, Life Insurance and Disability coverage. We also offer a 401(k) Plan with employer match and safe harbor contribution, as well as Vacation, Holidays, Tuition Reimbursement and professional development opportunities.

Position Summary

The Aftermarket Product Engineer is responsible for providing complete engineering support and technical specifications for aftermarket equipment orders, repairs, reconditioning projects, and replacement parts. This role develops engineering calculations, drawings, bills of material, product configurations, and required ASME Code documentation for standard products, modified standard designs, and engineered solutions that meet customer requirements.

Working closely with CAD Designers, Aftermarket Sales, Manufacturing Engineering, Production Planning, Operations, and customers, the Aftermarket Product Engineer ensures technical accuracy, manufacturability, compliance with applicable codes and standards, and timely execution of aftermarket projects.  This is an onsite position located in our Rochester, NY office.

Engineering Design & Technical Support

• Perform mechanical design calculations for mixers, pressure-retaining equipment, and related components in accordance with applicable engineering standards and ASME Code requirements.
• Develop conceptual and detailed designs, including 3D models, manufacturing drawings, bills of materials, and technical documentation using SolidWorks and other engineering software.
• Review and approve designs for manufacturing, procurement, repair, and reconditioning activities.
• Recommend and implement design improvements that enhance manufacturability, assembly efficiency, reliability, and product performance.
• Evaluate returned equipment and components, determine repair or reconditioning requirements, and establish revised operating ratings when applicable.
• Interpret, create, review, and approve manufacturing drawings, including proper application of Geometric Dimensioning and Tolerancing (GD&T).

Aftermarket Order Execution

• Review aftermarket orders to ensure technical accuracy, completeness, and compliance with customer requirements.
• Identify long-lead materials and components and initiate procurement requirements to support project schedules.
• Review customer specifications, purchase orders, and contractual requirements to ensure alignment with internal engineering and manufacturing documents.
• Support troubleshooting and resolution of technical issues associated with installed equipment and replacement parts.
• Serve as a technical resource for customers, sales personnel, and internal departments.

Project Management & Continuous Improvement

• Lead engineering projects related to aftermarket equipment, repairs, product enhancements, and process improvements.
• Maintain product drawings, standards, configurations, and engineering documentation through established Engineering Change Notice (ECN) processes.
• Support product lifecycle management activities, including sustaining engineering and existing product maintenance projects.
• Evaluate manufacturing and engineering processes through research, data analysis, shop-floor observations, and collaboration with equipment suppliers and operations personnel.
• Champion Lean Manufacturing principles by developing and maintaining standard work practices that reduce variation, improve quality, and increase efficiency.
• Participate in root cause investigations and corrective action initiatives to improve products and processes.

Compliance & Professional Development

• Ensure compliance with ASME Boiler and Pressure Vessel Code Section VIII requirements and associated documentation.
• Maintain working knowledge of fabrication, welding, machining, heat treatment, and assembly processes used in manufacturing operations.
• Comply with all company policies, quality standards, safety requirements, and applicable government regulations.
• Maintain professional and technical expertise through continuing education, industry training, professional publications, and participation in relevant professional organizations.
• Contribute positively to team objectives and perform additional duties as assigned.

Supervisory Responsibilities

• None.

Education and Experience

Required

• Bachelor of Science degree in Mechanical Engineering from an ABET-accredited college or university.
• Two (2) to five (5) years of engineering experience in product design, manufacturing, aftermarket support, or related engineering disciplines.

Preferred

• Experience in designing ASME Code pressure vessels and pressure-retaining equipment.
• Experience using PV Elite®, Compress®, DesignCalcs®, or similar pressure vessel design software.
• Experience supporting custom engineered products, fabricated equipment, or industrial machinery.
• Exposure to manufacturing environments involving welding, machining, fabrication, and assembly operations.

Required Knowledge, Skills, and Abilities

Communication Skills

• Ability to read, analyze, and interpret technical specifications, engineering standards, ASME Code requirements, operating procedures, and customer documents.
• Ability to prepare clear technical reports, engineering documentation, and professional correspondence.
• Ability to effectively communicate technical information to customers, suppliers, and employees at all organizational levels.
• Ability to resolve customer inquiries and technical issues in a professional manner.

Mathematical Skills

• Strong analytical and problem-solving skills.
• Ability to apply advanced engineering mathematics, statistics, and engineering principles to technical challenges and product development activities.

Computer Skills

• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Proficiency with CAD software such as SolidWorks, AutoCAD, or equivalent 3D modeling and drafting systems.
• Familiarity with ERP, MRP, PDM, or document management systems is preferred.

Reasoning Ability

• Ability to define problems, collect and analyze data, establish facts, and develop practical solutions.
• Ability to interpret complex technical instructions, engineering drawings, specifications, and mathematical models.
• Ability to manage multiple priorities and projects while maintaining attention to detail and quality.

Physical Demands

The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Frequent sitting, walking, speaking, and hearing.
• Occasional standing, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling.
• Frequent lifting or moving of items up to 10 pounds and occasional lifting or moving of items up to 25 pounds.
• Ability to perform close work and distinguish colors, depth, and detail when reviewing drawings, specifications, and manufacturing processes.

Work Environment

The work environment characteristics described here are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Primary work environment consists of office and manufacturing settings.
• Frequent exposure to industrial equipment and moving mechanical components.
• Occasional exposure to heat, noise, airborne particles, welding activities, and outdoor weather conditions.
• Personal protective equipment (PPE) may be required when working in manufacturing or field environments.
• Noise levels are generally moderate but may be higher in active production areas.

Key Competencies

• Mechanical Engineering Fundamentals
• ASME Code Knowledge
• Product Design and Development
• CAD Modeling and GD&T
• Root Cause Analysis
• Technical Problem Solving
• Project Management
• Lean Manufacturing
• Customer Focus
• Continuous Improvement
• Cross-Functional Collaboration
• Attention to Detail

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job posting in no way states or implies that these are the only duties to be performed for this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise.

 GMM Pfaudler US Inc provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation or any other characteristic protected by federal, state, or local law.