House Person

Description

Job Title: Houseperson
Job Code: 402140
Location: Sheraton Denver West – Lakewood, CO
Department: Rooms / Housekeeping
Reports To: Housekeeping Manager / Executive Housekeeper
FLSA: Non-Exempt

Job Summary:

Our Housepersons play an essential role in maintaining a clean, comfortable, and welcoming environment throughout the hotel. This hands-on position supports the Housekeeping team by maintaining public and back-of-house areas, assisting with linens and supplies, responding to guest requests, and helping ensure our guestrooms and hotel spaces remain properly stocked and guest-ready.

The ideal candidate is dependable, hardworking, and attentive to detail, with the ability to manage multiple responsibilities throughout the hotel. This position requires a team-first attitude and a willingness to assist wherever needed to support our guests and Housekeeping operation.

Key Responsibilities:

• Clean and maintain assigned public areas of the hotel, including lobbies, corridors, elevators, public restrooms, stairwells, and other common areas according to hotel and Marriott brand standards.
• Support Room Attendants by delivering and retrieving linens, towels, guest amenities, cleaning supplies, equipment, and other items throughout the hotel.
• Respond promptly and courteously to guest requests for additional towels, linens, amenities, and other housekeeping items.
• Collect and remove trash, recycling, soiled linens, and other materials from designated areas and dispose of or transport them according to established procedures.
• Restock public restrooms, housekeeping closets, linen areas, and other assigned spaces with necessary supplies.
• Maintain housekeeping storage areas, linen rooms, equipment, and supplies in a clean, safe, and organized condition.
• Assist with linen distribution and organization to ensure Room Attendants have the supplies necessary to complete assigned guestrooms.
• Complete scheduled property and public-area cleaning responsibilities throughout the shift.
• Assist with deep cleaning projects and other detailed cleaning assignments as directed by Housekeeping leadership.
• Identify and promptly report maintenance concerns, safety hazards, damaged items, or equipment malfunctions to the appropriate department.
• Assist with maintaining the cleanliness and presentation of meeting spaces and other hotel areas when needed.
• Properly use, store, and handle cleaning products, chemicals, equipment, and personal protective equipment according to established safety procedures.
• Follow established procedures regarding guest privacy, room entry, keys, lost-and-found items, and hotel security.
• Communicate effectively with Housekeeping, Front Office, Engineering, and other hotel departments to support guest satisfaction and operational efficiency.
• Participate in department meetings, training, and ongoing initiatives related to safety, cleanliness, guest service, and Marriott brand standards.

Salary Description:

Starting Pay: $19.85 per hour, DOE 

Requirements/Qualifications:

• Previous hotel housekeeping, janitorial, custodial, or professional cleaning experience is preferred but not required.
• Ability to work independently while also contributing positively to a team environment.
• Strong attention to detail and commitment to maintaining clean and organized hotel spaces.
• Ability to organize and prioritize multiple responsibilities throughout the shift.
• Professional and courteous communication skills when interacting with guests and fellow team members.
• Ability to follow cleaning procedures, safety requirements, and instructions for the proper use of cleaning products and equipment.
• Dependable attendance and punctuality are essential to this position.
• Must be available to work a flexible schedule based on hotel occupancy and business needs, including weekends and holidays.

Work Environment:

• Work is performed throughout the hotel, including guestrooms, corridors, public areas, linen and storage rooms, meeting spaces, and back-of-house areas.
• Regular use of commercial cleaning products, supplies, carts, vacuums, and other housekeeping equipment is required.
• Team members may encounter varying temperatures, wet surfaces, moderate noise levels, and cleaning products commonly used in hotel operations.
• This position requires frequent movement between different areas and floors of the hotel throughout the shift.

Equal Employment Opportunity:

Dreamscape is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds and walks of life. We are committed to creating an inclusive environment for all team members and provide reasonable accommodations for qualified individuals with disabilities.

Requirements

Physical Requirements:

• Must be able to stand, walk, and remain physically active for extended periods throughout the shift.
• Ability to lift and carry items weighing up to 50 pounds as needed, with or without reasonable accommodation.
• Ability to push and maneuver housekeeping, linen, and supply carts throughout the hotel.
• Ability to frequently bend, reach, stoop, kneel, squat, and perform repetitive movements associated with cleaning and transporting supplies.
• Ability to safely handle linens, supplies, cleaning products, equipment, and guest amenities.
• Ability to move efficiently throughout guestrooms, corridors, stairwells, public spaces, and back-of-house areas.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.