Event Operations & Sales Lead

Description

Grounded Table’s catering program brings its philosophy of conscious, loving hospitality beyond our physical spaces—into events, gatherings, and celebrations throughout the Willamette Valley. 

Grounded Table is part of The Ground, a collection of destinations and experiences rooted in a philosophy of conscious, loving hospitality in service to all species. 

About the Role 

The Event Operations & Sales Lead serves as a key member of The Ground's Events team, providing hands-on support for event execution, client service, and sales coordination. This role is ideal for an experienced event professional who thrives in fast-paced environments, enjoys both client-facing and operational work, and can confidently manage event logistics from final preparation through day-of execution. 

The primary focus of this role is ensuring exceptional event experiences through onsite event management and operational support. During non-event hours, this individual will assist the Sales & Events team with client communication, event coordination, and administrative sales support. 

Responsibilities 

Event Operations & Day-of Event Management 

• Serve as on-site Event Lead for weddings, corporate events, social gatherings, and catered events, as assigned 
• Act as the primary point of contact for clients, vendors, and event staff during event execution 
• Manage event timelines, logistics, and day-of problem solving to ensure a seamless guest experience 
• Conduct event walkthroughs and pre-event preparations 
• Coordinate event setup, service flow, and breakdown activities 
• Participate in event setup, room resets, breakdown, and other operational tasks as needed, leading by example and supporting the event team throughout execution. 
• Ensure all event details are executed according to contracts, EOs, and client expectations 
• Support off-site catering events as needed, including load-in, setup, service oversight, and strike 

Sales & Client Support 

• Assist with responding to client inquiries and ongoing communication with active leads 
• Follow up on proposals, contracts, and event details as directed by the Sales & Events team 
• Support event planning and coordination for booked clients 
• Help maintain accurate event records, timelines, and client information within event management systems 
• Provide timely responses to client questions and requests 
• Assist with venue tours and client meetings, as needed 

Team & Operational Support 

• Communicate event staffing needs and operational requirements to appropriate team members 
• Coordinate with vendors and internal departments to support successful event execution 
• Assist with maintaining event equipment, supplies, and inventory organization 
• Support development and refinement of event operating procedures 
• Perform other duties as assigned to support the Events and Hospitality teams 

Qualifications  

• 3+ years of event management, venue operations, hospitality, catering, or wedding/event planning experience 
• Demonstrated experience independently managing events and serving as the onsite lead 
• Strong customer service and client relationship skills 
• Exceptional organizational and communication abilities 
• Ability to remain calm, professional, and solutions-oriented in dynamic event environments 
• Experience with event management software; TripleSeat experience preferred 
• Experience with Toast or other POS systems preferred 
• Ability to work independently while collaborating effectively with a team 
• Flexible schedule, including evenings, weekends, and occasional holidays 
• Reliable transportation and valid driver's license 

Physical Requirements 

• Ability to stand and walk for extended periods 
• Ability to lift and carry up to 35 pounds regularly 
• Ability to work both indoors and outdoors in varying weather conditions 

Schedule 

15–30 hours/week, depending on seasonality. This position may be structured as either: 

• A part-time employee position with a flexible schedule based on event needs, or 
• An independent contractor role supporting events and sales coordination on an as-needed basis. 

Hours will vary based on seasonality and event volume and may include evenings, weekends, and occasional weekdays. 

Employee Perks (Part-Time Employees) 

• 20% discount at Ground entities (includes Ground Market, Ground Table, The Pub, Grounded Body) 

Compensation 

• Part-Time Employee: $25–35/hour DOE 
• Independent Contractor: $35–50/hour DOE 

About The Ground  

The Ground is a hospitality business based in beautiful Willamette Valley that exists to realize human potential in harmony with the planet. It is an evolving collection of experiences and destinations rooted in conscious, loving hospitality in service to all with a philosophy of belonging that comes to life through regenerative agriculture, food, accommodations, revitalizing wellness experiences, and engaging programs & events.? 

The Ground is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you’re interested in this role, but your experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may just be the right candidate for this or other roles at The Ground.