Host (Cashier) - FOH

Description

Host / Cashier – FOH (Avondale, AZ)

Here we grow again!

NOTE: Applicants must live in the Phoenix/Avondale, AZ area. We do not offer relocation assistance for this role.

We're looking for a Host/Cashier who is welcoming, organized, and dependable.

You're someone who makes every guest feel welcome from the moment they walk through the door. You thrive in a fast-paced hospitality environment and can manage the flow of the dining room, handle payments accurately, and keep the front of house running smoothly.

You're comfortable being the first point of contact for our guests and working closely with servers, managers, and kitchen staff. You enjoy creating a warm first impression and keeping things organized when it gets busy.

If you're looking for a role where you can set the tone for the entire guest experience and grow your hospitality skills, we'd love to meet you.

What You'll Do

• Greet all guests with warmth, enthusiasm, and a genuine desire to create a memorable experience.
• Manage the waitlist, seating rotation, and table availability to keep service flowing smoothly.
• Answer phones promptly and take takeout orders with accuracy and attention to detail.
• Process payments, handle cash and card transactions, and follow all cash-handling procedures.
• Maintain cleanliness and organization of the host stand, lobby, menus, and restrooms as assigned.
• Communicate clearly with servers, managers, and kitchen staff about seating, large parties, and special requests.
• Monitor lobby conditions and guest needs, including ADA access and accommodations.
• Support to-go order packaging and accuracy when volume requires.
• Follow all company safety, sanitation, and cleanliness standards, including proper chemical handling and PPE use when cleaning.
• Demonstrate teamwork, integrity, and respect while upholding a positive and inclusive work environment.
• Perform other related duties and support business needs as assigned.

What's In It for You
Compensation: $15.15 per hour + tips.

• Medical insurance: coverage begins the first of the month following two consecutive months of full-time employment. Trapper's covers 80% of the premium for employee-only coverage on the PPO 1000 plan.
• DailyPay access, allowing eligible employees to access earned wages before payday.
• 401(k) retirement plan, eligible after one year of continuous employment (subject to plan terms).
• Voluntary dental and vision coverage.
• Employee Assistance Program (EAP).
• Paid sick time in accordance with Arizona law.
• A complimentary meal while on shift, plus a 25% dining discount off duty that extends to your immediate family.
• Opportunities to grow within an expanding, multi-state restaurant group.
• A supportive, collaborative, and people-first culture where your contributions matter.

Requirements

What You Bring

• Previous customer service or hospitality experience preferred but not required.
• Strong verbal communication skills and the ability to engage with guests in a friendly, professional manner.
• Ability to multitask and maintain composure in a fast-paced environment.
• Attention to detail when entering orders, quoting wait times, and processing payments.
• Ability to follow written and verbal instructions.
• Valid food handler card obtained prior to your first day of work.
• Ability to work evenings, weekends, and holidays as business needs require.

The Physical Stuff

• Restaurant-based work environment.
• Ability to stand for extended periods.
• Ability to regularly walk, bend, and reach.
• Ability to lift and carry up to 25 pounds frequently (menus, to-go bags, supplies).
• Constant in-person and phone interaction with guests in high-traffic areas.
• Occasional exposure to outdoor weather conditions while managing front-door flow.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.

Compliance and Equal Opportunity

This position is classified as non-exempt under the Fair Labor Standards Act and applicable state law. This position is eligible for overtime compensation in accordance with applicable federal and state laws.

Trapper's Sushi is an Equal Employment Opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. This applies to all employment practices, including recruiting, hiring, training, promotion, compensation, benefits, and disciplinary action.

Trapper's Sushi will provide reasonable accommodations to qualified individuals with disabilities and for other protected needs as required by applicable law.

This posting describes the general nature and primary responsibilities of the position. It is not an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities may change based on business needs.