Office Administrator

Job Title: Inside Customer Service Specialist

Company: Superior Fence & Rail

Location: Concord, NC 28025

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Job Description

Are you seeking stable, full-time employment with excellent benefits? Join Superior Fence & Rail, the nation’s largest fence contractor with over 120 locations, and grow with an industry leader! We are hiring an experienced Inside Sales and Marketing Specialist to join our team in Concord, NC. This role offers competitive pay, full benefits including health insurance, and opportunities for career growth.

Job Responsibilities

• Provide administrative and customer service support to outside sales and operations teams
• Make outbound calls to schedule appointments with prospective customers
• Handle inbound customer calls and inquiries
• Process permits, contracts, and HOA documentation
• Perform data entry and assist operations personnel as needed

Benefits

• Medical, Dental, and Vision Insurance
• Paid Time Off
• 401(k) with matching

Minimum Requirements

• At least 2 years of customer service experience
• Experience with appointment scheduling
• Proficiency in computer skills (Google’s G Suite preferred)
• High School Diploma or equivalent
• Valid NC Driver’s License
• Ability to pass a background check (no felonies or sex offenses) and drug screening

The Superior Candidate Will Be

• Skilled in verbal and written communication
• Highly organized and detail-oriented
• A self-starter with a positive attitude
• Proficient in typing and Google’s G Suite applications
• Reliable and proactive

About Us

Superior Fence & Rail is the leading fence contractor in the U.S., known for quality and innovation. Learn more at www.superiorfenceandrail.com.

Equal Opportunity Employer

We are committed to diversity and inclusion. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Experience

• Customer Service: 2 years (Required)

Ability to Commute

• Concord, NC 28025 (Required)

Work Location

• In person