CATERER/DRIVER TEAM MEMBER

Description

Summary of Position:

The Caterer/Driver Team Member’s primary objective is to provide our guests with an exceptional and memorable catering experience that exceeds their expectations! This is achieved by executing our Mission and living our Values.

Your focus on our MISSION STATEMENT and LIVING OUR VALUES is key to our success! Your influence is multi-faceted and includes your interaction with the following:

• Your immediate team members
• Your Management Team
• Our Heart of the House Team
• Our Guests both in person and on the phone

Compensation:

The Caterer/Driver is a non-exempt position starting at minimum wage plus tips.

Duties & Responsibilities:

• Maintains a Team and Guest focus while performing duties. Demonstrates Respect and Loyalty to the entire team every shift. Understands his/her role as a team player with both Heart of the House and Front of the House Team Members, working together to achieve common goals. Must be an individual of high integrity, demonstrate a positive attitude, have a high level of enthusiasm, and have an innate ability to interact with people at a high level of hospitality.
• Is Happy to Serve!
• Demonstrates an exceptional attitude and friendliness, always and to everyone.
• Works independently, following all company standards and systems, without direct supervision. When on a large event, will be supervised by a lead caterer. 
• Follows all company policies, safety guidelines, and procedures. Abides by all rules of the road when driving.
• Adheres to all Health Department and sanitation standards.
• Attends all scheduled team meetings and brings suggestions for improvement.
• Performs other related duties as assigned by the management team.
• Demonstrates personal ethics, values, and a sense of commitment in the work environment.

Requirements

Qualifications:

• Is an individual of high integrity, demonstrates a positive attitude, has a high level of enthusiasm, and has an innate ability to interact with people.
• Possesses a positive attitude and works well with others. A Happiness to Serve is essential!
• Enjoys working with others, including members of the public.
• Is at least 19 years of age.
• Able to communicate clearly.
• Speaks and reads English.
• Able to work unsupervised. Must be confident and an excellent problem-solver in a variety of situations.
• Must be able to reach, bend, stoop and frequently lift up to 35 pounds. Any lifting over 35 pounds requires team lifting. 
• Can work in a standing position for long periods of time (up to 8 hours), outdoors and occasionally in extreme weather.
• Enjoys working in a fast-paced environment.
• Hears with 100% accuracy with correction.
• Sees 20/20 with correction.
• Has or obtains California Food Handler certification and Responsible Beverage Service certification before commencing work. Certification must be maintained throughout employment.
• Has an exemplary driving record if driving for us, including participating in the DMV Pull Records program.
• Able to drive company vehicles, as well as has reliable personal vehicle covered by liability insurance with limits as determined by company policy.

Uniform Requirements:

• Clean non-slip shoes
• Socks must be worn
• Clean black non-denim pants and button-down shirt Oxford-style shirt
• Clean company-supplied apron and nametag 
• Daily bathing and use of deodorant 

Our Values

• PEOPLE FIRST -- Our team, Our Guests
• INTEGRITY -- We Do What's Right 
• INCLUSION -- YOU Belong Here!
• COMMUNITY -- 4 Walls, 4 Blocks, 4 Miles 
• FUN -- WE HAVE FUN WHILE WE WORK!