Housing Maintenance Technician

Description

The Housing Maintenance Technician’s core function is to keep all the apartments in good repairs, functional, and habitable conditions. Ability to troubleshoot, problem solve issues and repair / fix. And complete housing work orders.

Essential Job Functions

The following duties are mandatory requirements of the job:

• Must have knowledge, ‘know-how’ and ability to perform all aspects of building / apartment repairs and maintenance, including but not limited to, plumbing, electrical, flooring, lighting, painting, spackling, locks, cleaning & sanitizing.
• Use of power tools and ladders safely.
• Assist tenant with small items, sometimes moves, and assist tenant whenever approved by supervisor.
• Pick up daily work orders and procure necessary supplies before going out on a service call.
• Serve on the fire brigade – requires training by GMHC authorized personnel that will be helpful when working with tenants from a fire safety perspective.
• Know how to read MSDS sheets, knowing the appropriate chemical and its application.
• Exterminating & vermin control, recognizing, understanding, when to assist and when is a landlord problem.
• Ability to safely drive and handle a service van. Vehicle safety checks, oil, fluids, tire inflation, keeping the vehicle in good working order, bring to service company for regular scheduled repairs and maintenance.

Other Responsibilities

The following duties are to be performed as assigned by the supervisor:

• Follow set repairs & apartments work protocol in GMHC Property and Maintenance Manual.
• Assists manager in completing monthly reports, Data Driven Administrative Supervision, dashboards, and input on continued quality improvements.
• Maintaining maintenance supplies, tools and inventory needed to complete tasks, always Keeping vans fully stock.
• Practice universal precautions and all safety measures always, assisting other team members.
• Be observant of apartment conditions and assess living conditions of tenants – reports all, issues, hazards (fire, trip, safety, etc.) concerns, red flags to supervisor.
• GMHC has a host of training relevant to the work we do for compliance and enhance understanding of the work GMHC does, and the population served.
• Must respond to extreme emergencies 24/7, may include coming to work on weekend or when off duty.
• Ability to lift 50 / 60 pounds or more.
• All duties onsite and offsite as assigned supervisor.

Requirements

Education, Certification, & License

• High School Diploma, or High School Education, or read and write enough to perform essential job functions.
• Demonstrable, proven experience in all aspects of the above job description.
• Valid unexpired driver’s license maintained throughout tenure.

Special Skills and Knowledge

In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all the following:

• Self-motivated, works independently with minimal supervision, reliable and punctual.
• Experience in janitorial, cleaning, use of cleaning chemicals, sanitizing, plumbing, electrical, painting, spackling locksmith, all types of flooring, and general maintenance work.
• Work with others, staff, and coworkers in a team dynamic.
• Filling out reports, including incidents or work sheets, electronically (via tablet, PC using program) and manually.
• Use of cell phone, GPS, and tablet to retrieve work orders and update, keeping track of all work.
• Organizational skills, keeping track of maintenance work and promptly closing out tickets.
• Customer service, courtesy, respect, professionalism, ability to deescalate and diffuse situations, staying calm under stressful situations.
• Ability to listen and follow instructions in carrying out duties precisely as outlined by GMH and supervisor.