Server

Description

Summary: The Servers are friendly and outgoing beer enthusiasts with extensive knowledge of our beer, food and the company. They represent the company by providing incredible service to our guests.

Duties:

• Being a promotional spokesperson for Saint Arnold; this is a part of everybody’s job description
• Servers should have extensive knowledge of beer styles, SABC beers and food and should stay abreast of new and upcoming products and trends in the industry
• Be prepared to work at designated start time
• Be presentable to guests at all times following the company dress code
• Greet guests upon arrival and create a welcoming environment for all guest
• Assist guests in making beer, food and merchandise choices and upsell when appropriate
• Accurately take food and beverage orders using the POS system
• Deliver food and beverage assuring accuracy prior to delivery
• Maintain a clean environment for our guests
• Guest service including accommodating all reasonable guest requests, if possible
• Close tickets and collect payment using the POS system
• Following the company cash handling policy at all times
• Opening and closing duties as required
• Know and follow all laws, rules, regulations and company policies regarding the serving of alcoholic beverages and proper food handling; this is a part of everybody’s job description.
• Work as a team with all coworkers
• All other duties as assigned

Requirements

Qualifications

• Previous restaurant work experience required, experience waiting tables is a plus
• Previous POS experience strongly preferred
• Knowledge of craft beer required
• Basic math and money handling skills
• TABC seller certification and Texas Food Handler’s Training required prior to start and must be maintained throughout tenure
• Ability to be attentive to guest needs
• Ability to maintain patience with guests and coworkers in difficult situations
• Must be 21 years of age or older
• Ability to communicate in English (read, write and speak). Additional language skills are a plus
• Be a craft beer lover!
• Must be able to work in a team environment
• Ability to think quickly and creatively to address unique quest needs