Yardi Applications Trainer

Job Description:

At National Church Residences, every role connects to one mission: enriching the lives of seniors and their families. For thousands of residents in our affordable housing communities, that starts with getting the details right: accurate rent, timely certifications, and smooth move-ins. As our Yardi Systems Trainer, you'll help the teams who serve those residents work with confidence, so they can spend less time fighting the system and more time with the people they serve.

You'll be the organization's go-to expert on Yardi and its connected platforms, and you'll have room to shape how we train, including upcoming rollouts such as Compliance Manager.

The basics

• Schedule: Full-time, Monday through Friday
• Location: Remote eligible, with monthly travel to our Columbus corporate office, with occasional travel to properties
• Reports to: Director of Learning & Development

What you'll do

• Train corporate partners, property managers, compliance staff, and regional leaders on Yardi Voyager, RentCafe/Site Manager, RightSource, Forecast IQ, and Compliance Manager, in person, virtually, and one-on-one
• Build and maintain the training library, including guides, quick-reference tools, video tutorials, and an online knowledge base
• Partner with Compliance and the Affordable Housing Helpdesk to find recurring issues and turn them into targeted training
• Keep content current as Yardi releases updates and our processes change
• Measure what's working through feedback and performance data, and keep improving it
• Share progress and insights with L&D and senior leadership

What you need

• 3+ years of hands-on experience with Yardi Voyager
• Strong organization and the ability to manage several projects at once
• Comfort explaining complex systems to people with very different levels of technical experience

Nice to have

• Experience with other Yardi products, including RentCafe, RightSource, Compliance Manager, or Forecast IQ
• Experience delivering system training in property management and affordable housing
• Familiarity with affordable housing compliance requirements
• Bachelor's degree

Our Total Rewards Package for Full-time Employees Includes:

• Medical, dental, and vision coverage with multiple plan options 
• Fertility, family-building, weight management, and chronic condition support
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Benefits effective the first of the month following hire
• 100% paid parental leave for four weeks
• Company-paid life, AD&D, and disability insurance
• Retirement plan with immediate company contributions starting at 3%, increasing to 5% with years-of-service, plus a company match of up to 5%
• Up to $1,000 annually through our Well-Being Your Way program
• Enhanced Employee Assistance Program (EAP) with mental health and work-life support resources
• Tuition reimbursement for continuing education and professional development
• Generous Paid Time Off (PTO) and 9 paid holidays
• Flexible spending accounts for dependent care, parking, and transportation expenses

Why National Church Residences
Our team members come from many backgrounds and share one thing: they care about people. If you're looking for work that means something, a career dedicated to serving others, we'd like to meet you. National Church Residences is an equal opportunity employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.