Director of Housing Maintenance

Job Description:

At National Church Residences, every role connects to one mission: enriching the lives of seniors and their families. With 360+ communities, we’re the nation’s largest not-for-profit provider of affordable senior housing. For the residents who live in our communities, a safe, well-kept building is what makes a home. As Director of Housing Maintenance, you’ll lead the teams that keep it that way across a portfolio of multifamily communities. You’ll also shape how maintenance operates across the organization.

The basics

• Location: Columbus corporate office, with up to 50% travel to communities
• Reports to: VP Housing Operations
• Leads: Regional Maintenance Leads and site maintenance teams

What you’ll do

• Lead maintenance operations. Set the standards, KPIs, and procedures for work orders, unit turns, preventive maintenance, and emergency repairs, and keep improving them.
• Protect our buildings for the long term. Help build annual capital plans, oversee capital and insurance-related projects, and manage contractors, budgets, and schedules.
• Keep communities compliant and safe. Lead REAC and NSPIRE inspections and HUD responses, oversee safety programs and OSHA compliance, and direct emergency and disaster recovery efforts.
• Manage the money. Develop maintenance operating and capital budgets, find cost savings, and support vendor negotiations.
• Build the team. Recruit and develop maintenance leaders, create onboarding and technical training, and build a bench for succession.
• Run on data. Oversee maintenance systems and build dashboards that track performance, compliance, and project progress.

What you need

• 7+ years of progressive maintenance leadership in multifamily, affordable, or senior housing, including 5+ years managing multiple properties or regional teams
• Experience with capital planning, construction projects, budgeting, and vendor management
• Strong knowledge of building systems, including HVAC, plumbing, electrical, and roofing
• Bachelor’s degree in a related field, or equivalent experience
• Valid driver’s license that meets our motor vehicle policy

Nice to have

• Experience with affordable housing programs, HUD, REAC, or NSPIRE
• Proficiency in Yardi

Why National Church Residences

• Retirement: 3% company contribution from day one, increasing to 5% over time, plus a match of up to 5% more
• Health coverage: Medical, dental, and vision starting the first of the month after you’re hired
• Paid parental leave: Four weeks at 100% pay
• Well-being rewards: Up to $1,000 per year
• Tuition reimbursement
• Time off: PTO plus 9 paid holidays

Our team members come from many backgrounds and share one thing: they care about people. If you’re looking for work that means something, a career dedicated to serving others, we’d like to meet you.

Benefits vary by full-time, part-time, or contingent status. National Church Residences is an equal opportunity employer.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.