Housing Stabilization Specialist Lead

Job Description:

Division: Affordable Housing – Permanent Supportive Housing (PSH)
Status: Exempt
Reports to: Director of Supportive Services
Supervises: Housing Stabilization Specialists
Travel: Up to 50%

About the Role

The Housing Stabilization Supervisor provides leadership and oversight of National Church Residences’ PSH Housing Stabilization Program. This role supervises Housing Stabilization Specialists and ensures residents receive high-quality, person-centered services that promote housing retention, successful tenancy, and long-term stability.

Key Responsibilities

• Supervise, coach, mentor, and develop Housing Stabilization Specialists.

• Monitor caseloads, documentation, service quality, and resident outcomes.

• Oversee housing stabilization and eviction-prevention efforts.

• Guide staff in addressing complex tenancy concerns, lease compliance, and housing barriers.

• Support Housing Retention Plans, home visits, wellness checks, and resident engagement.

• Partner with Property Management, Case Management, Clinical Services, and community providers.

• Monitor program performance, housing retention, and compliance metrics.

• Support quality improvement, program development, audits, and grant reporting.

• Ensure compliance with HUD, HIPAA, Housing First principles, and applicable regulations.

Qualifications

• Associate’s degree in Human Services or a related field.

• At least 3 years of relevant experience in PSH, homelessness services, affordable housing, behavioral health, case management, housing stabilization, or a related field.

• At least 1 year of supervisory or team leadership experience.

• Experience collaborating with Property Management and interdisciplinary teams.

• Knowledge of Housing First, trauma-informed care, conflict resolution, eviction prevention, and housing retention.

• Strong leadership, communication, organizational, and problem-solving skills.

• Valid driver’s license. Chemical Dependency licensure preferred.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family

  • Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account

  • Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support

  • Parental Leave paid at 100% for four weeks

  • Coverage begins first of the month following your date of hire!

• Dental & Vision coverage for you and your family with Nationwide providers

• Company provided Life & ADD insurance and Disability coverage

• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage

• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking

• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!

• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!

• Reimbursement for Tuition expenses

• Paid Time Off (PTO) and 9 paid Holidays

*Programs vary depending on Full Time, Part Time or Contingent Status

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.