Executive Concierge Lead (CCW)

**REQUIRED - ACTIVE CALIFORNIA CCW LICENSE**

What you will do: 

• System & Threat Monitoring: Monitor camera feeds, Video Management Systems (VMS), and Access Control Systems (ACS) to identify and neutralize threats before they escalate.
• Risk Assessment & Intelligence: Conduct ongoing site risk assessments and funnel actionable intelligence to leadership to inform high-level decision-making.
• Access Control & Verification: Maintain "eyes on the ground" for incident verification, implementing specialized physical protocols such as two-swipe entry and strictly controlled access points.
• Emergency Dispatching: Act as the primary dispatcher and communication hub between the GSOC and physical response teams during critical incidents.
• Integrated Patrols: Deliver advanced detection capabilities by merging digital alarm monitoring with physical security patrols (foot and vehicle).
• Perimeter Integrity: Oversee badge printing, credentialing, and technical security integrators to ensure the integrity of client perimeters.
• Incident Reporting: Conduct incident reports on accidents, suspicious activities, and system vulnerabilities while maintaining a high level of situational awareness.
• Client Protection: Provide low-profile physical security for assigned clients, promoting safety and discretion while conducting vulnerability assessments.
• Professional Standards: Maintain a high level of physical fitness, a professional personal appearance, and a thorough understanding of today’s security technology across all platforms.
• The Armed Incident Commander position maintains a safe, secure, and welcoming environment for our clients and their guests by monitoring the areas of responsibility specified by our clients
• Armed Incident Commanders maintain order while enforcing regulations, directives, and policies Armed Incident Commanders will provide the highest level of customer service and information to a client's employees, customers, guests, and vendors while serving as a physical deterrent
• Develop relationships with clients, facilitate collaboration, and have the ability to influence informally across different departments within the team 
• Track and report on program performance and compliance requirements within the provided guidelines. 
• Perform security patrols of designated areas on foot while monitoring access. 
• Watch for unusual activity and respond immediately and safely to emergency situations on-site 
• Contact the police or fire department if and when there is an emergency
• Permit authorized persons to enter property and monitor entrances and exits 
• Observe departing personnel to protect against theft of company property 
• Prepare reports on accidents, incidents and suspicious activities 
• Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner 
• Attend project meetings upon request to assess the security implications of proposed changes 
• Work independently and adapt to various work-paces while always maintaining a high-level of attentiveness and energy 

What is required:

• Eligibility & Age: Must be eligible for employment within the United States and Must be a minimum of 21 years old per state licensing guidelines 
• Background & Location: Must be able to pass an extensive background check and drug screening, and live within driving distance of the primary work location.
• Experience: Must have at least 5+ years of physical security experience.
• Licensing & Permits:
• Must have a current BSIS Guard Card (or be eligible to qualify).
• Must have a current BSIS Exposed Firearms Permit (or be eligible to qualify for an exposed carry permit).
• Education: High school diploma or equivalent required.
• Emergency Competence: Demonstrated competence in reacting to and handling emergency situations with good judgment and timely, sound decision-making.
• Communication & Interpersonal Skills: Strong writing and interpersonal skills; ability to effectively communicate with people at all levels and from various backgrounds; ability to understand and follow written and verbal instructions.
• Teamwork: Ability to work independently as well as collaboratively as a team member.
• Physical Agility Requirement: All applicants must be able to pass the Surefox Physical Agility Test (SPAT), with or without reasonable accommodation, prior to the scheduled start date.

Note: Passing the SPAT is a mandatory requirement for this position. The SPAT is a timed sequence of multiple physical events requiring you to progress along a predetermined path from event to event in a continuous manner until complete.

• Medical Certifications: CPR / First Aid / AED certification for all ages is required.
• Schedule Flexibility: Ability to work nights, weekends, and holidays as required.
• Technical Literacy: Demonstrated operational understanding of today’s security technology across all platforms.

• Well maintained firearm (must be the same caliber listed on the permit)

• Demonstrated competence in reacting to and handling emergencies 

• Ability to effectively communicate with people at all levels and from various backgrounds 

• Good judgment with the ability to make timely and sound decisions 

• Ability to understand and follow written and verbal instructions 

What is desired: 

• ​Educational Background: Bachelor’s Degree in Criminal Justice, Intelligence Studies, or a related field.
• Professional Experience: Prior Military or Law Enforcement (ODO) experience is highly prioritized.
• Technical Certifications: Formal TECC/TCCC (Tactical Emergency Casualty Care / Tactical Combat Casualty Care) certifications, NREMT licensure, or experience with advanced tactical medical integration.
• Specialized Training: Experience with Executive Protection, anti-terrorism protocols, or high-threat driving.
• International Proficiency: Experience with overseas protection assignments and international travel logistics.
• ​Security or law enforcement related experience preferred 
• Military background is a plus 
• Report writing experience preferred 
• CPR and First Aid Training is preferred

Compensation and Benefits:

• Competitive Base Hourly Wage

• 401k

If you share our values and are ready to build your next career, we want to hear from you!