Event Operations Manager

Job Title

Location

Job Description Summary

Job Description

Overview of the Offices of the President 

The Offices of the President at Wycliffe Bible Translators play a vital role in driving the organization's vision, mission and strategic direction. Our team is committed to ensuring Wycliffe’s ministry stays focused on accelerating Bible translation and impacting lives. The Offices of the President partner with external and external stakeholders to facilitate key initiatives that promote global partnerships and organizational success.

Responsibilities

You’ll make an impact as you:

• Faithfully and regularly pray for the ongoing work of Bible translation and for people from around the world to experience transformation.
• Act as an organizational representative presenting the global ministry of Wycliffe and encouraging interested individuals, organizations and churches to participate in the work of Bible translation.
• Support the execution of a unified external event strategy by partnering with the Senior Director of Event Strategy to ensure alignment with Wycliffe’s mission, vision and core values and the delivery of a consistent, high-quality guest experience. 

• Manage operational workstreams from planning through closeout, including scope definition, project plans, timelines, dependencies, and deliverables, while tracking progress, addressing risks and escalating decision points or resourcing needs to event leadership as appropriate.
• Leverage project management tools and workflows to drive visibility and accountability across external events, supporting effective planning, monitoring, and reporting of budgets, resources, and timelines. 
• Lead day-to-day operational and onsite execution for external events, following established event operations processes and best practices to deliver high-quality, well-coordinated experiences aligned with the strategic direction set by event leadership.
• Oversee operational planning execution across all phases of external events, including venue hospitality operations, timelines and logistics coordination, vendor and partner management, presenter logistics and event briefing coordination, operational requirements for event communications and collateral, onsite operations, and post-event closeout. 
• Manage venue and hospitality operations, including meeting and function space, food and beverage, room blocks, transportation, guest logistics and other event-related operational requirements.
• Ensure operational excellence across external corporate events, such as President’s Forum, Night of Storytelling, Women of the Word, Small Gatherings, and external celebrations, maintaining consistency, efficiency, and alignment with Wycliffe’s mission, vision, and core values. 
• Collaborate cross-functionally with internal and external stakeholders, partnering with the President’s office and other teams to support executive and external-facing events. 
• Identify, recommend and help implement process improvements by applying event operations best practices to enhance efficiency, scalability and guest experience.
• Develop, maintain, and apply evergreen tools and templates for repeatable external events, ensuring consistency, efficiency and alignment with established best practices and event standards.
• Coordinate with team members, volunteers, vendors, and contractors to ensure seamless execution on event days, proactively addressing issues and supporting a positive participant experience. 
• Partner on post-event evaluations and reporting, applying insights and creative problem-solving to improve future event outcomes and operations. 
• Collaborate with OOTP staff on special projects and events as assigned and needed.
• Perform other duties as assigned by the Senior Director of Event Strategy and/or Chief of Staff and Strategy.

• Other Requirements: Occasional travel required, averaging 2-5 times per year for onsite event execution, event planning, site visits or related meetings.

Minimum Skill Sets 

The requirements listed below represent the knowledge, skill and/or ability necessary to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:

• Spiritual Bona Fide Occupational Qualification (BFOQ): Demonstrates desire and ability to support corporate biblical and religious goals and participate in regular work-related spiritual activities without reservation as evidenced by your active participation and willingness to pray with and for others; be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in all verbal and written, internal and external professional communications.
• Humility: Works well within your team by demonstrating Christ-like maturity and humility that gives appropriate credit to others where it is due. Be willing to take ownership of shortcomings and faults, admit and own mistakes, receive correction or exhortation and remain teachable with a willingness to learn and grow.
• Confidentiality: Understands the importance of confidentiality and works in a manner that maintains the highest level of trust with customers, staff and colleagues.
• Strategic Thinking: Develops strategies to achieve organizational goals, understands the organization's strengths and weaknesses, analyzes the market, identifies external threats and opportunities, adapts strategy to changing conditions. Creates breakthrough strategies and plans.
• Planning and Organizing: Prioritizes, plans, and adjusts work activities, uses time efficiently, ensures optimal use of resources, sets goals and objectives, organizes or schedules other people and their tasks as needed, and develops realistic action plans.
• Teamwork: Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts the success of the team above one's own interest, is able to build morale and group commitments to goals and objectives, supports everyone's efforts to succeed, and recognizes accomplishments of other team members.
• Customer Focus: Enthusiastic about providing high-quality customer service. Committed to high-quality work and prompt attention to the delivery of results.
• Creativity and Innovation: Willing to adapt to changing policies and procedures and to recommend better ways of accomplishing the task when appropriate. Shows initiative to complete tasks and creatively problem-solve with a second-mile attitude.
• Adaptability: Adapts to changes in the work environment, including working with diverse individuals or groups. Modifies approach or methods to fit the situation. Remains flexible and composed when facing frequent change, delays or unexpected events.
• Information Gathering and Processing: Locates and collects data from appropriate sources and analyzes it to prepare meaningful and concise reports that summarize the information. Processes complex information from various sources. Critically evaluates data sources for reliability and relevance. Maximizes the potential of available technology to identify and synthesize relevant information.
• Interpersonal Communication: Effective verbal and written communication skills with the ability to communicate ideas and win favor. Strong interpersonal skills in relating to people at all levels of positions and diverse backgrounds. Ability to relate well to others personally and professionally, easily building and maintaining relationships within the team and other departments.
• Project Management: Manages complex projects and staff responsibilities between multiple teams/departments while prioritizing and meeting deadlines to produce quality results under pressure. Executes projects with acute attention to detail and follow-through.
• Problem Solving: Exceptional analytical and problem-solving skills, with accuracy and attention to detail. Demonstrates good judgment with strong decision-making skills.
• Results-Driven: Able to work autonomously and make independent decisions. High-energy self-starter, driven to achieve results. Seizes opportunities to enhance organizational performance.
• Technical Skills: 
  • Proficient in programs such as Microsoft Office, Google Workspace (Mail, Calendar, Sheets, Docs, Drive, Slides, etc.) and video conferencing software such as Zoom.
  • Ability to quickly learn organizational systems and processes.

Education & Experience

• Bachelor's degree plus a minimum of 3-5 years of experience; or an equivalent combination of education, training and experience.
• Training and certification in project management, business process applications and customer experience preferred.

Spiritual and Personal Commitments:

As a religious organization and employer, Wycliffe is permitted to and does make employment decisions on the basis of religion, biblical standards and our religious beliefs. You’ll be asked to:

• Demonstrate a personal commitment to Jesus Christ, as evidenced by your personal testimony.
• Identify with and participate in a church and proactively seek to grow your faith in Christ.
• Establish and maintain a team of prayer partners who will support you in your season of ministry at Wycliffe (minimum 3-5 partners).
• Actively participate in corporate prayer and devotional times.
• Maintain an exemplary standard of biblical ethics, behavior and conduct within Wycliffe and in your public and private life outside of Wycliffe. 
• Agree to abide by Wycliffe’s ethics, behavior and conduct standards at all times.
• Demonstrate Christ-like maturity in all interactions as displayed by good judgment based on biblical values and principles.
• Actively incorporate your faith in Christ, as well as Wycliffe’s beliefs and core values, in all aspects of your daily work. 
• Guided by your faith in Christ, demonstrate these core competencies in daily work and interactions:
  • Faithful in following Christ. (See John 8:31-32, Prov. 3:5-6.) Follow Christ faithfully, allowing Scripture to guide decisions, and continually grow in relationship with God and His people.
  • Intentional in collaboration with humility. (See 1 Cor. 3:5-9, Col. 3:12.) Collaborate intentionally to accomplish work goals, demonstrating a commitment to cross-departmental, inter-organizational and cross-cultural teamwork.
  • Agile in learning. (See Prov. 1:5, Phil. 1:9-10.) Demonstrate a dedication to personal and professional growth within a culture that values continuous learning, individually and collectively.
  • Excellent in stewardship. (See 1 Cor. 4:2, 1 Peter. 4:10.) Participate in God’s work, stewarding His resources responsibly with urgency and excellence.
  • Proactive in discernment. (See John 5:17, 19; Matt. 6:33.) Seek to discern where and how God is at work. Align our efforts with His purposes.

Benefits

We offer a comprehensive benefits package including:

• Medical, dental, vision and life insurance options for employees and their eligible dependents. 
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• 403b retirement savings account with matching.
• Paid time off with up to a max of 10 vacation days in the first year of employment (based on hours worked).
• Paid sick time off up to 8 hours per month (based on hours worked).

• 10+ paid holidays.
• Short-term disability pay.

We also offer regular spiritual development, worship, prayer, community gatherings and connection opportunities for all staff in all locations. Detailed information per position is available upon request.

Compensation

The pay range for this position is $59,937.08 - $68,927.64. The range for this position is based upon and considers Wycliffe’s non-profit ministry environment. Actual pay rate may be higher based on various factors such as qualifications, skills and experience, required training, licensure and/or certifications, budget and allocation, if applicable. 

About Wycliffe Bible Translators

For over 80 years, Wycliffe Bible Translators, Inc. has been committed to ensuring that people “from every nation, tribe, people and language” (Revelation 7:9) have access to God’s Word in a language and format they can clearly understand. We believe that accurate, clear and natural translations of the Bible in accessible formats lead to people entering into life-transforming relationships with God. 

Wycliffe is a catalyst in the global Bible translation movement, engaging with thousands of partners around the world to collaboratively carry out this work. 

Wycliffe’s vision is that people from every language will understand the Bible and be transformed. Our mission is to serve with the global body of Christ to advance Bible translation so people can encounter God through His Word. 

Wycliffe is a distinctly Christian community where you can flourish by using your God-given talents and abilities to serve and support the ministry of Bible translation. Your employment with Wycliffe is not merely a vocation; it is responding and making a commitment to actively participate in what He’s doing around the world. Your faith, prayers, skills and experiences are foundational to contributing and witnessing God’s Word impacting people around the world. This is a once-in-eternity opportunity!

We believe the Bible is the inspired Word of God and is completely trustworthy, speaking with supreme authority in all matters of belief and practice. Wycliffe’s beliefs and core values can be found here. An exemplary standard of ethics, behavior and conduct that reflects biblical principles are lived-out by all staff. As an active partner in fulfilling the Great Commission, Wycliffe staff embrace and adhere to Wycliffe’s beliefs and core values, all of which are essential to Wycliffe fulfilling its Bible translation mission.

Prayer undergirds Bible translation and is foundational to Wycliffe’s work culture. Our work atmosphere provides numerous opportunities, individually and corporately, to actively live out your faith in Jesus Christ as you work heartily as to the Lord.

Come use your God-given gifts and contribute to what God is doing around the world through Bible translation!