General Manager

Description

Job Title: General Manager
Location: Lake Nona, Orlando, FL
Company: Tavistock Restaurant Collection
Job Type: Full-Time

About Tavistock Restaurant Collection & Lake Nona

Tavistock Restaurant Collection is a rapidly growing, privately held hospitality company operating distinctive dining concepts across the United States. In Lake Nona, our portfolio includes destination experiences such as Canvas Restaurant & Market, Chroma Modern Bar + Kitchen, Park Pizza & Brewing Company, and Boxi Park, with additional concepts and opportunities continuing to 

Lake Nona is one of Central Florida’s most dynamic and forward-looking communities. At the heart of the community, Lake Nona Town Center is a 100-acre, open-air destination for shopping, dining, entertainment, events, art, and hospitality—designed to bring people together and create memorable experiences.

Working with Tavistock Restaurant Collection in Lake Nona means contributing to more than a single restaurant: it is an opportunity to help shape the culinary and hospitality experiences within a growing community known for innovation, connection, and exceptional guest experiences.

As a General Manager you will have the opportunity to lead a restaurant as a true community destination—building a high-performing team, developing loyal guests, and driving an operation that reflects the energy and character of Lake Nona.

Responsibilities

• Lead all front-of-house and overall restaurant operations, ensuring excellent service, quality, cleanliness, and consistency.
• Deliver an exceptional guest experience by actively engaging with guests, resolving concerns, and driving repeat business.
• Recruit, hire, train, coach, and retain a high-performing team of managers and hourly team members.
• Manage restaurant financial performance, including sales, labor, cost of goods, controllable expenses, budgets, forecasts, and profitability.
• Monitor key performance indicators—including sales, check average, labor, guest feedback, and operational execution—and develop action plans to achieve goals.
• Partner closely with the Executive Chef and culinary leadership to deliver seamless service, execute menu changes, and support promotions and events.
• Ensure compliance with company policies and all applicable health, safety, alcohol-service, and sanitation requirements.
• Build relationships within the Lake Nona community and support local marketing, events, and brand initiatives.
• Develop future leaders through consistent coaching, feedback, recognition, and succession planning.

What We Offer

• Competitive base salary and performance-based bonus opportunity.
• Comprehensive benefits package, including medical, dental, vision, and 401(k).
• Growth opportunities within Tavistock Restaurant Collection’s expanding portfolio.
• The opportunity to lead in one of Orlando’s most innovative and rapidly growing communities.

Requirements

Qualifications

• 5+ years of progressive restaurant leadership experience, including at least 3 years as a General Manager or equivalent leader in a high-volume, full-service restaurant.
• Demonstrated success managing P&L performance, labor, cost of goods, and operational budgets.
• Proven ability to build, develop, and retain strong restaurant teams.
• Experience with restaurant openings, major relaunches, lifestyle centers, destination dining, or resort environments is preferred.
• Strong communication, decision-making, problem-solving, and conflict-resolution skills.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.