Assistant Showroom Manager

Position Summary
The Assistant Showroom Manager will work in a retail capacity managing the frequent interaction with walk-in as well as telephone customers. The employee will be responsible for Counter Sales and the execution of taking customer orders and entering them into our computer system. They will assist in merchandising products and maintaining a clean and organized store. This is a customer service focused role.

Duties & Responsibilities

• Oversee the process of taking orders at the sales counter and over the phone

• Build relationships with customers

• Ability to learn company distribution system to enter orders

• Develop product knowledge to assess needs and recommend solutions to customer needs

• Seek out new products or strategies to grow showroom sales

• Assist in maintaining, organizing, and replenishing merchandise in store

• Establish standards and best practices for displaying materials and managing the overall store layout, appearance, and cleanliness

• Assist with inventory and quoting jobs to customers

• Manage customer pick-up process and experience

• Understand profit margins and create opportunities to increase sales through margin improvements or upselling additional or related products

Basic Qualifications

• Minimum of three years of successful sales experience

• Purchasing and inventory experience

• Bachelor’s degree preferred

• Effective team player and leader with strong communication skills

• Experience in and knowledge of the construction industry and building materials strongly preferred

• Bilingual in English and Spanish preferred

Core Competencies

• Strive to do the right thing by displaying trust and integrity

• Embody servant leadership principles by putting the needs of others first and valuing diverse perspectives

• Demonstrated ability to work independently and on a team, including leading, executing, and/or delegating as needed

• Establish and maintain effective working relationships across all levels of the organization

• Champion an inclusive work environment and empower others to bring their full selves to the workplace

• Ability to self-manage, show initiative, be proactive, and drive results

• Communicate professionally, both verbally and in writing, with coworkers and customers

Physical Requirements

• Ability to remain in a stationary position approximately 50% of the time

• Frequent movement within the office to operate basic office machinery

• Ability to operate basic office machinery

• Ability to communicate effectively with team members and management to exchange accurate information

Required Cognitive Skills

• Ability to problem solve and prioritize tasks

• Ability to manage stress related to deadlines and ongoing projects

• Ability to multitask

• Ability to receive and analyze information

• Ability to quickly communicate solutions if problems occur

• Ability to demonstrate a high degree of sound judgment and initiative

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members as our greatest assets and invest in training while supporting work-life balance.

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