Inside Sales

Position Purpose:

The primary function of Inside Sales is to provide product knowledge on building materials including drywall, insulation, metal studs for drywall, ceiling systems, stucco, construction tools, construction safety items, drywall compound, and accessories for the drywall industry.

Key Responsibilities:

• Taking orders at the sales counter and over the phone.
• Building relationships with customers.
• Ability to use company computer system to enter orders.
• Complete sales orders and tender cash sales.
• Develop product knowledge to assist customers with purchases.
• Collaborate with Outside Sales Reps and Sales Managers to determine necessary strategic sales approaches.
• Overcome objections of prospective customers.
• Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.

Direct Manager/Direct Reports:

• Reports to Sales Supervisor, Sales Manager, Customer Service Supervisor, Branch Manager

Travel Requirements:

• N/A

Physical Requirements

• Must be able to remain in stationary position in an office environment: 50%
• Will frequently move about inside the office to access files, office machinery, etc.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and be able to exchange accurate information in these situations.
• Constantly working in office environment.

Working Conditions

• Office, Sales Counter

Minimum Qualifications

• High school diploma or GED required, 4 year degree preferred
• Ability to self-manage, show initiative and be comfortable meeting the public.
• Must be a team player, demonstrate attention to detail and have good organizational skills.

Preferred Qualifications

• N/A

Minimum Education:

• High school diploma or GED required, 4 year degree preferred

Preferred Education:

• N/A

Minimum Years of Work Experience:

• N/A

Certifications:

• N/A

Competencies:

• Must be able to problem solve and prioritize tasks.
• Must be able to manage stress depending on deadlines and ongoing projects. 
• Must be able to multitask.
• Must be able to receive and analyze information.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgement and initiative.
• Strive to do the right thing by displaying trust and integrity.
• Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
• Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
• Help champion an inclusive working environment by:
  • Empowering others to bring their full selves to the workplace.
  • Celebrating, welcoming, and valuing the different backgrounds and experiences that make up our workforce.
  • Recognizing that all team members are valued, regardless of race, background, tenure, or title.
• Ability to self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing to coworkers and customers

Work Location: GMS West / Northwest territories

Remote/Virtual, hybrid or in-office: In Office

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