Student Success Advisor

Job Description

Position Summary:

Wentworth Institute of Technology’s Integrated Advising Collaborative (IAC) Student Success Advisors (SSAs) are key members of a coordinated, student-centered advising team. SSAs partner closely with Co-op & Career Advisors (CCAs) and Faculty Advisors (FAs) to provide proactive, holistic support that connects academic planning, personal development, and career readiness throughout the student lifecycle.

Student Success Advisors serve as the primary point of contact for academic planning and progression, helping students develop clear, achievable pathways to graduation. Through a developmental advising philosophy, SSAs empower students to make informed decisions, build self-advocacy skills, and connect their academic experience to long-term goals.

As part of the IAC model, Student Success Advisors contribute to a shared advising structure that ensures coordinated communication, timely interventions, and a seamless student experience from matriculation through graduation.

Responsibilities:

Academic Advising & Coaching:

• Provide individualized and group advising on academic planning, degree requirements, policies, and registration.

• Support students in developing and maintaining academic plans aligned with timely graduation.

• Coach students in study skills, time management, decision-making, and self-advocacy.

• Assist students in navigating transitions, including first-year adjustment, major exploration, and academic challenges.

Student Success & Case Management:

• Monitor academic progress and identify students in need of additional support.

• Provide outreach in response to alerts, progress reports, and advising triggers.

• Support students on academic probation through structured intervention plans and ongoing coaching.

• Connect students with campus resources including tutoring, accessibility services, and wellness support.

Student Engagement Across the Lifecycle:

• First Year: Support transition, academic onboarding, and early engagement.

• Second Year: Guide academic planning and readiness for co-op preparation.

• Third Year: Support academic progression during co-op participation and course sequencing.

• Fourth Year: Ensure degree completion and support post-graduation planning.

Integrated Advising Collaboration:

• Collaborate with CCAs and Faculty Advisors to deliver coordinated, holistic student support.

• Participate in joint advising meetings, case reviews, and shared success planning.

• Maintain shared advising notes and contribute to aligned communication strategies.

• Ensure seamless referrals and coordinated handoffs across the advising team.

School & Faculty Partnership:

• Serve as an integral member of the School Advising Team within assigned school(s).

• Collaborate with faculty and academic leadership on student success strategies.

• Align advising with curriculum requirements and program pathways.

Documentation & Compliance:

• Maintain accurate, timely advising records in institutional systems (e.g., Navigate, Banner).

• Ensure documentation meets institutional standards for quality and timeliness.

• Monitor academic standing and progression benchmarks.

Professional Development & Continuous Improvement:

• Participate in required IAC training and professional development.

• Engage in assessment and continuous improvement initiatives.

• Stay current on advising practices, student development theory, and institutional systems.

Qualifications:

Required:

• Master’s degree in Higher Education, Counseling, or related field.

• 2–4 years of experience in academic advising, student support, or related field.

• Strong communication, organizational, and collaboration skills.

• Commitment to working with diverse student populations.

Preferred:

• Experience with academic advising technologies (e.g., EAB Navigate, Banner)

• Familiarity with developmental advising and NACADA competencies

Position Details:

At this time, the university is unable to sponsor applicants for H-1B visas.   

This is an in-person position with core hours of 8:30 AM–4:30 PM or 9:00 AM–5:00 PM. Specific hours and remote work must be approved by your supervisor. Occasional weekend hours may be required for Success Studio, advising, or university events. 

The job grade for this position is Grade 5.      

The expected wage range for this position is between $58,000 and $70,000 which reflects what we reasonably expect to pay for this role. 

Compensation and Benefits

Wentworth Institute of Technology is committed to fair, transparent, and legally compliant compensation practices. We believe that clarity about pay structures and ranges supports equity, fosters trust, and ensures a positive workplace for all employees.

Please visit here to see the comprehensive benefits package offered to support the best experience for our employees. https://wit.edu/careers/work-wentworth

Inclusive Excellence at Wentworth

Inclusive Excellence is one of the four pillars of the Strategic Plan. Actively and intentionally cultivating a diverse and culturally competent institution where each member has the opportunity and support to reach their full potential and make contributions to our campus community and beyond is Inclusive Excellence at Wentworth.

To find out more about the Wentworth’s commitment to Inclusive Excellence, please visit the website https://wit.edu/about/inclusive-excellence.

All applicants have the right to accessibility support and accommodations. To request accessibility support or accommodations, contact the Executive Director of Equity and Compliance, Catlin Wells, at wellsc1@wit.edu.

E-Verify for Employment Eligibility Verification (Form I-9)

Wentworth participates in E-Verify. E-Verify is an internet-based system that compares information from your Form I-9 to records available to the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) to confirm that you are authorized to work in the United States.