Manager, Food & Beverage

Description

The Manager, Food & Beverage (Restaurant Manager) is responsible for assisting the Director of Operations and Restaurant General Manager in the oversight of all aspects of restaurant and bar operations to deliver exceptional service, quality, and hospitality in alignment with Gravity Haus standards. This role manages day-to-day Food & Beverage operations for White Rabbit Tavern, including dining outlets, bar service, and events, while ensuring profitability, efficiency, and compliance with health and safety standards. The Restaurant Manager plays a key leadership role in training, coaching, and motivating team members to create memorable experiences for guests and members alike.

Key Responsibilities

Operational Leadership

• Oversee daily operations of the restaurant, bar, and related outlets, ensuring smooth and efficient service.
• Monitor quality, presentation, and consistency of food and beverage offerings.
• Partner with the culinary team to align menus, specials, and promotions with guest preferences and brand standards.
• Ensure compliance with health, safety, and sanitation regulations.

Financial Management

• Implement and maintain set budgets, forecasts, and financial goals for the restaurant and bar.
• Monitor labor, beverage, and food costs, implementing strategies to maximize profitability.
• Manage inventory processes, including ordering, receiving, and stock control of food, beverages, and supplies.

Team Leadership & Development

• Recruit, hire, train, and mentor F&B staff, ensuring alignment with Gravity Haus values and service standards.
• Assist in creating staffing schedules and oversee labor allocation to balance efficiency and guest needs.
• Foster a positive, team-oriented culture that encourages accountability, growth, and recognition.
• Lead pre-shift meetings to communicate goals, events, and expectations.

Guest Experience & Service

• Act as a primary point of contact for guest inquiries, feedback, and escalated service issues.
• Promote a culture of haus’pitality by ensuring all staff provide friendly, knowledgeable, and attentive service.
• Coordinate special events, private dining, and bar activations to enhance the guest and member experience.

Bar Oversight

• Manage bar operations and implement cost control standards.
• Maintain vendor relationships for beer, wine, and spirits, ensuring diverse and appealing selections.
• Train bar staff on mixology, responsible alcohol service, and guest engagement.

Collaboration & Communication

• Work closely with the General Manager, Executive Chef, and other property leaders to ensure seamless coordination across departments.
• Support cross-functional initiatives to drive membership value, event participation, and overall guest satisfaction.
• Serve as a brand ambassador, embodying the Gravity Haus lifestyle and values.

What We’re Looking For

• 2+ years of experience in restaurant, bar, or F&B management (hotel or resort environment preferred).
• Strong knowledge of food and beverage operations, including bar management, cost control, and service standards.
• Proven leadership skills with experience hiring, training, and motivating diverse teams.
• Excellent communication, problem-solving, and conflict resolution abilities.
• Experience with cash and cost control management.
• Working knowledge of POS systems, inventory management, and scheduling software.
• Food Safety Manager Certification and TIPS (or equivalent) certification preferred.
• Appreciation for and commitment to sustainability, the outdoors, and personal growth.

Physical Requirements

• Ability to stand and work on feet for extended periods.
• Ability to lift and carry up to 50 lbs.
• Flexibility to work varied shifts, including nights, weekends, and holidays.

About Gravity Haus

Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play — all rooted in the spirit of the outdoors and intentional living.

At the heart of everything we do are our core values, which guide our culture, service, and growth:

• Keep Growing
• Bring Others Along
• Create Powerful Moments
• Be “All-In” + Go the Distance
• Make it Better than You Found It

We’re looking for team members who share these values and want to make a meaningful impact in both their work and community.

What We Can Offer You

When you join Gravity Haus, you’re not just taking a job — you’re stepping into a community with benefits, perks, and opportunities to grow. Full-time team members enjoy health insurance, a 401(k) with company match, and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness programming, and more. Part-time team member benefits vary.