Network & Systems Administration Senior Analyst

Position Summary

At Inspire Brands, our network connects thousands of restaurant locations, support centers, cloud platforms, and business-critical systems across a large, distributed enterprise. As a Network & Systems Senior Analyst, you'll play a key role in maintaining the performance, stability, and security of that environment.

This position is responsible for the day-to-day engineering, support, optimization, and continuous improvement of enterprise network infrastructure across cloud environments, and restaurant locations. The ideal candidate is a hands-on engineer who enjoys solving complex technical challenges, improving network reliability, and delivering exceptional experience for end users and business partners.

What You'll Do

• Support and maintain large-scale enterprise network environments across cloud environments, and restaurant locations.
• Monitor network health, availability, and performance using enterprise monitoring tools.
• Troubleshoot and resolve complex network issues impacting connectivity, application performance, voice services, and business operations.
• Implement network infrastructure changes, upgrades, and maintenance activities in accordance with change management processes.
• Configure and support routing, switching, wireless, VPN, firewall, and WAN technologies.
• Partner with Information Security teams to ensure network compliance, segmentation, and adherence to security standards.
• Identify opportunities for automation, standardization, and process improvements that increase stability and operational efficiency.
• Analyze network utilization and performance trends and recommend improvements to capacity, resiliency, and reliability.
• Coordinate with telecommunications providers, vendors, and managed service partners to resolve service issues and support network initiatives.
• Participate in major incident response, root cause analysis, and problem management activities.
• Create and maintain technical documentation, network diagrams, standards, and operational procedures.
• Provide technical guidance and mentorship to junior team members and support organizations.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent practical experience.
• 5+ years of hands-on experience supporting enterprise network infrastructure in a multi-site environment.
• Hands on experience configuring, troubleshooting, and optimizing Cisco and Fortinet routers, firewalls, switches, and wireless access points.
• Experience supporting dynamic routing protocols, including BGP, OSPF, and EIGRP.
• Experience with network monitoring, performance analysis, and incident response.
• Experience working with network service providers and telecommunications carriers.
• Advanced knowledge of LAN, WAN, SD-WAN, wireless, VPN, and firewall technologies in Cisco and/or Fortinet environments.

• Advanced knowledge of TCP/IP and network services, including DNS, DHCP, NAT, QoS, SNMP, and secure remote access.
• Advanced knowledge of routing and switching protocols and technologies, including BGP, OSPF, EIGRP, VLANs, Spanning Tree, route redistribution, high availability, and network segmentation.

• Strong documentation, communication, and problem-solving skills.

Preferred Qualifications

• CCNP-level networking knowledge or equivalent practical experience.
• Experience supporting Cisco Meraki and Fortinet environments.
• Experience with Cisco SD-WAN, Meraki, or cloud networking technologies.
• Experience supporting distributed retail, restaurant, hospitality, or franchise environments.
• Experience with firewall technologies Cisco Meraki and Fortinet Fortigate
• Experience supporting enterprise data center environments.
• Experience with network automation tools and scripting (Python, Ansible, Terraform, or similar).
• Experience with Microsoft 365, cloud networking, and collaboration or voice platforms is preferred.
• Experience operating networks in regulated environments, including PCI, HIPAA, and SOX, with strong understanding of audit, control, and evidence requirements.