Director of Financial Services

Job Summary:

Leads Financial Services direction and strategic planning to achieve the system wide mission, directives, and goals. Develops OHMG financial management strategy and contributes to the development of practice wide strategic goals.

Responsible for oversight and direction of the Owensboro Health Medical Group, managed care contracting, reimbursement, budget, financial statements, RVU management, revenue and regulatory analysis, statistical analysis, proformas and business plans.

As a Director at Owensboro Health, you provide operational and strategic oversight for designated departments or service areas. You champion our Safety Culture and foster continuous improvement, Target Zero performance, and promote a just culture. You translate organizational goals into actionable plans, lead multidisciplinary teams, and ensure high standards of safety, quality, and efficiency. You are accountable for resource stewardship and regulatory compliance.

Job Responsibilities:

• Responsible for the strategic direction and oversight of the following Practice functions: managed care contracting and contract maintenance, reimbursement functions including prior authorization, denials, medical necessity, scheduling etc. and payment rule analysis.

• Collaborates with executive leadership to determine organizational priorities and goals.

• Develops and implements policies and procedures that guide consistent business processes, support the delivery of services, and ensures a culture of quality and satisfaction.

• Integrates data from multiple sources to support physician related decision making.

• Researches and monitors industrial, professional, and national developments.

• Monitors and evaluates financial operations to ensure compliance with established professional, regulatory, and organizational standards and requirements.

• Assists with system's financial planning to ensure cost-efficient operations and to maximize profitability.

• Holds practices accountable to their budgets, staffing ratios and expenses.

Leadership Responsibilities:

• Vision and Strategy – Articulates a clear vision for the team, aligning goals with departmental strategy, and developing plans to achieve them.

• Performance Management - Accountable for the performance and results of multiple related teams or accountable for an initiative of an operational function.  Applies knowledge of key business drivers and the factors that maximize departmental performance.

• Team Building and Development – Builds and fosters a positive team culture, identifying individual strengths and providing opportunities for growth. Develop departmental plans, to address department and organizational priorities.

• Resource Management – Effectively allocates resources, manages budgets, and optimizes team productivity.

• Decision Making - Identifies and solves complex, operational and organizational problems leveraging the appropriate resources within or outside the department.

• Communication – Clearly communicates goals, expectations, and updates the team using active listening and promoting open communication channels.

• Conflict Resolution - Identifies and addresses conflicts within the team, facilitating constructive dialogue, and finding solutions to disagreements. 

• Change Management – Involved in implementing organizational change initiatives.  Able to effectively manage resistance, communicate change effectively, and foster a culture of adaptability within their teams.

• Leadership Development – Actively engages in the Leadership Development Program by enrolling in the program within the first 6 months of employment and completing the program within the first 2 years of employment.  

• Workforce Safety Statement - Prioritizes the physical and psychological safety of the workforce as a foundational element of high-reliability care. Ensure goals are established with effective monitoring and reporting to improve workforce safety and wellbeing. Promotes safe staffing, supports resilience, and ensures that every team member has the tools, training, and environment needed to perform at their best.

Skills and Attributes:

• Requires critical thinking skills and decisive judgment.

• Works under minimal supervision.

• Must be able to work in a stressful environment and take appropriate action.

Position Requirements:

Work Experience

• A minimum of 5 years' relevant experience required

Education

• Bachelor's degree in accounting, finance, healthcare administration, business administration or higher in related field required upon hire.

Licensure/Certification/Registration

• None    

Organizational Responsibilities:

• Supports Owensboro Health’s Mission, Vision, Core Commitments, and business interests.  Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and high reliability organization.

Additional Job Information:

• This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all employees with this job description. 

• The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Organization and the employee occupying the position.

Standard ADA Settings:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: (Office Environment)

Standing: Occasionally

Walking: Occasionally

Sitting: Frequently

Lifting 0-25 lbs.: Rarely

Lifting 25-75 lbs.: Rarely

Lifting over 75 lbs.: Rarely

Carrying 0-25 lbs.: Rarely

Carrying 25-75 lbs.: Rarely

Carrying over 75 lbs.: Rarely

Pushing/Pulling 0-25 lbs.: Frequently

Pushing/Pulling 25-75 lbs.: Rarely

Pushing/Pulling over 75 lbs.: Rarely

Climbing: Rarely

Bending/Stooping: Rarely

Kneeling: Rarely

Crouching/Crawling: Rarely

Reaching: Occasionally

Talking: Frequently

Hearing: Frequently

Repetitive Foot/Leg Movements: Rarely

Repetitive Hand/Arm Movements: Frequently

Keyboard Data Entry: Frequently

Running: Rarely

Vision: Depth Perception: Frequently

Vision: Distinguish Color: Frequently

Vision: Seeing Far: Frequently

Vision: Seeing Near: Frequently

Hazardous Drug Risk Exposure: No-Risk

Owensboro Health Core Commitments

INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.

RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.

TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.

INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.

SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.

EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.