Business Analyst Lead

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Job Description

What starts with YOU, moves the world!

Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Business Analyst Lead based at our America’s Headquarters in Greenville, NC or our manufacturing plant in Berea, KY.  

What you will do: 

• Partner with business teams to understand day-to-day needs, identify process improvements, and translate goals into clear project requirements. 

• Review current workflows, gather stakeholder input, and recommend practical solutions that support business objectives. 

• Lead project planning and coordination, including defining scope, setting priorities, tracking progress, and helping ensure work is completed on time. 

• Work closely with technical teams and business partners to test, validate, and implement system or process changes. 

• Communicate updates, risks, and next steps clearly while supporting team members, removing roadblocks, and keeping projects aligned with user needs. 

Who you are: 

• Clear communicator who can explain ideas, updates, and next steps in a way that is easy for both technical and non-technical audiences to understand. 

• Highly organized, with the ability to manage competing priorities, track details, and keep work moving forward. 

• Collaborative relationship-builder who works effectively with business partners, technical teams, and stakeholders. 

• Curious and solutions-oriented, with the ability to ask thoughtful questions, understand problems, and recommend practical improvements. 

• Adaptable and comfortable navigating change, shifting priorities, and solving problems in a fast-paced environment. 

What you will need: 

• Bachelor’s degree in Computer Science or a related field with 5+ years of experience 

• Associate’s degree in a related field with 10+ years of experience 

• 12+ years of experience in lieu of degree 

Skills, Experience & Abilities       

• Working knowledge of IBM iSeries environments, including navigation and use of common system functions and utilities. 

• Ability to review and understand RPG programs to support business analysis activities, impact assessments, requirements validation, and troubleshooting discussions with technical teams. 

• Experience reviewing and interpreting job schedules, batch processes, and dependencies to understand business workflows and identify potential impacts of system or process changes. 

• Project management skills, including creating work plans, defining scope, managing task dependencies, and tracking progress against timelines. 

• Understanding of the system development life cycle, including requirements gathering, testing, implementation, and post-launch support. 

• Business process improvement experience, including reviewing workflows, identifying gaps, and recommending practical solutions. 

• Business analysis skills, including gathering stakeholder input, documenting requirements, validating needs, and translating business goals into actionable plans. 

• Experience supporting audit, compliance, or policy-related requirements within business or technology projects. 

• Proficiency with common business technology tools, including Microsoft Office applications and systems used for documentation, reporting, and communication. 

• Ability to understand general business processes and connect them to system, process, or project requirements.  

Who we are: 

Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.  

What we offer: 

Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k). 

#LI-ER 

#LI-HYBRID 

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Travel Required

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Field-Based

Relocation Assistance Available

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled