Student Office Assistant, Scholarly Innovation & Student Research

Job Summary

Job Description

Typical duties include but are not limited to:

• Greets visitors and provides information.
• Answers basic general questions and route visitors to the appropriate department.
• Answers phones and routes calls.
• Small assigned projects as needed.
• Prepares event flyers using Canva or similar
• Assists the office with social media campaigns (this may include designing and posting flyers, conducting interviews, taking photos, etc.)

Required Qualifications:

• Must be enrolled as a degree-seeking student at Florida Gulf Coast University at the time of hire and throughout the appointment.
• Experience operating a computer and proficient with Microsoft Office (Word, Excel, and Outlook). Social media and video editing experience preferred

Additional Job Description

Knowledge, Skills, & Abilities:

• Excellent interpersonal, verbal, and written communication skills.
• Ability to accurately prepare and maintain records, files, and reports.
• Ability to exercise good judgement.
• Ability to multi-task and work under pressure.
• Ability to meet deadlines for work assignments.
• Ability to maintain confidentiality of work-related information and materials.
• Ability to work in a fast-paced and high-volume environment.
• Ability to represent the university in a positive and professional manner.
• Ability to establish and maintain a good rapport with university faculty, staff, students, and the general public.

All employees are expected to:

• Promote a common purpose consistent with stated University goals and demonstrate a commitment to students and the learning environment.
• Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks.
• Demonstrate the ability to respond to supervision, guidance, and direction in a positive, receptive manner and in accordance with stated policies.
• Provide quality customer service by creating a welcoming and supportive environment.
• Present a professional image in word, action, and attire.
• Apply effective techniques to create working relationships with others to achieve common goals; successfully communicates and collaborates with others to achieve goals.
• Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.

FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.