Principal, Cloud Infrastructure Architect

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ®  app daily.

This is a role within CGI's Engineering group. A successful incumbent is expected to (i) Architect and build scalable, fault-tolerant, and secure cloud infrastructure using a rich AWS service portfolio (EKS, EC2, RDS, S3, IAM, VPC, Route 53, CloudWatch, and more)., and (ii) Lead the design and implementation of Infrastructure-as-Code (IaC) using Terraform, PowerShell, and other automation frameworks, enabling rapid and repeatable environment provisioning. Requires 10+ years of professional experience in Site Reliability Engineering, Software Development, Cloud Infrastructure Architecture, or related fields, with a strong track record of leading and delivering complex, large-scale projects. Prior leadership or mentorship experience, driving team growth, technical excellence, and collaborative culture. and a minimum of a Bachelor’s degree in computer science, Engineering, Information Technology, or a related technical discipline. Relevant certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer, Kubernetes Administrator) are highly desirable.

Job Responsibilities:

• Architect and build scalable, fault-tolerant, and secure cloud infrastructure using a rich AWS service portfolio (EKS, EC2, RDS, S3, IAM, VPC, Route 53, CloudWatch, and more).

• Lead the design and implementation of Infrastructure-as-Code (IaC) using Terraform, PowerShell, and other automation frameworks, enabling rapid and repeatable environment provisioning.

• Drive GitOps excellence with Argo CD, enabling continuous delivery and deployment for Kubernetes workloads with confidence and speed.

• Build an industry-leading observability platform with Datadog, empowering teams with real-time insights through metrics, logs, traces, and synthetic monitoring.

• Own the architecture and enforcement of network security and network management across AWS and hybrid environments — ensuring our infrastructure is both resilient and secure.

• Define, measure, and optimize SLIs, SLOs, and SLAs that align reliability efforts directly with business impact.

• Build and refine automated incident response, runbooks, and proactive monitoring to minimize downtime and accelerate recovery.

• Collaborate closely with software engineering, product, and security teams to integrate reliability and security into the development lifecycle from day one.

• Influence capacity planning, cost optimization, and cloud strategy to support aggressive growth and innovation.

• Indirect Supervision to lead, mentor, and inspire a high-performing SRE and DevOps team committed to operational excellence

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

• Protect Chamberlain Group’s reputation by keeping information confidential.

• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Job Requirements:

• Bachelor’s degree in computer science, Engineering, Information Technology, or a related technical discipline.

• Relevant certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer, Kubernetes Administrator) are highly desirable.

• 10+ years of professional experience in Site Reliability Engineering, Software Development, Cloud Infrastructure Architecture, or related fields, with a strong track record of leading and delivering complex, large-scale projects.

• Prior leadership or mentorship experience, driving team growth, technical excellence, and collaborative culture.

• Up to around 5% travel time

Knowledge, Skills, and Abilities:

• Proven expertise in architecting and managing cloud-native infrastructure, particularly on AWS.

• Demonstrated hands-on experience with Infrastructure-as-Code tools such as Terraform and scripting languages including PowerShell, Python, or Bash.

• Experience leading and implementing GitOps workflows with tools like Argo CD.

Preferred Job Requirements:

• Master’s degree in computer science, Engineering, Information Technology, or a related technical discipline.

• One or more of AWS Certified Solutions Architect, AWS Certified DevOps Engineer, Kubernetes Administrator certifications

• Proficient in designing and maintaining observability solutions using Datadog or comparable platforms.

• Advanced knowledge of network security, VPC design, firewall management, and secure connectivity.

• Exceptional troubleshooting and incident management abilities, coupled with strong communication skills.

• Passion for mentoring teams and fostering a culture of innovation, reliability, and operational excellence.

• Experience with global and distributed cloud-based IoT platforms and devices.

Knowledge, Skills, and Abilities:

• Deep expertise in Terraform and other IaC frameworks with proven production experience.

• Mastery of Kubernetes architecture, deployment, and GitOps automation using Argo CD or equivalent.

• Strong programming and automation skills in PowerShell, Python, Go, Bash, or similar languages.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com.

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.