Case Manager Specialist

*Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.*

*To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences*

Peckham Inc. - Vocational Services Specialist

This position is eligible for a $2,000 sign-on bonus.

SUMMARY

The Vocational Services Specialist provides crisis management, vocational services, case management, and human resources support to individuals with disabilities and other barriers to employment. This position provides vocational counseling and coaching to team members to assist them in maintaining employment and providing applicable community resource referrals. The Vocational Services Specialist also provides consultation to Peckham staff to maximize the quality of on-site vocational rehabilitation services.

​MAIN DUTIES AND RESPONSIBILITIES:

• Provide intensive crisis intervention, support, and counseling for participants as needed and make recommendations for needed interventions to promote vocational success
• Provide person-centered vocational support to individuals with disabilities and other barriers to employment
• Deliver one-on-one counseling, coaching, crisis intervention, and/or training with program participants when needed and/or requested
• Work to identify strategies to help team member work through everyday crisis and workplace accommodations for program participants to assist them in maximizing their vocational success
• Process program-specific intake documents and maintain electronic case files for program participants
• Conduct orientation sessions for new participants
• Provide person-centered case management services to individuals with disabilities and other barriers to employment
• Assist program participants in developing an individualized program plan in consideration of their vocational goals, strengths, interests, functional limitations, and potential utilization of assistive technology and other job accommodations
• Work to identify strategies and appropriate assistive technology solutions for program participants to assist them in maximizing their vocational success​

OTHER DUTIES AND RESPONSIBILITIES

• Process initial intake documents; Develop and maintain electronic case files
• Provide human resources support to program participants, including new hire orientation, FMLA management, interactive process for accommodations and support with corrective action as needed
• Communicate with community agencies and provide information about community resources to enhance support services for program participants
• Work with an interdepartmental team to monitor participants’ progress and enhance the quality of services provided
• Research and build resources and team knowledge to help Team Members navigate community resources and internal resources so they can develop independence and self-sustainability
• Clearly and accurately document in case files
• Complete required paperwork in a timely manner
• May attend community and  Peckham events throughout the year
• Maintain a safe and clean work environment
• Assist in the training of people with disabilities as needed
• Promote Peckham’s vision, values, and services with the highest integrity and ethics to all customers and stakeholders
• Miscellaneous related duties as assigned

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

MIMIMUM QUALFICIATIONS

• Bachelor’s degree in Rehabilitation Counseling, Social Work, Human Services, Psychology, Education, or a related field
• Or 2-4 years of experience supporting individuals with disabilities or barriers to employment in vocational, workforce development, human services, or case management settings.
  • An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.
• Experience assessing participant needs, developing service plans, and supporting individuals in achieving employment or career goals.
• Ability to maintain accurate documentation and comply with program guidelines, reporting requirements, and confidentiality standards.

PREFERRED QUALIFICATIONS 

• 1-year related experience in case management
• Licensed Professional Counselor (LPC)
• Past experience providing clinical support
• Conflict Management skills and experience
• Effective Communication and Writing skills
• Mentoring and Coaching skills and experience
• Problem Solving and quality focus
• Stress Management Abilities
• Understanding of public policy and applicable laws
• Ability to research and build resources through community partners and Peckham programs

COMPENTENCIES

• Clinical Support
• Confidentiality
• Conflict Management
• Effective Communication
• Effective Writing
• Mentoring and Coaching
• Problem Solving
• Quality
• Stress Management

PHYSICAL DEMANDS

The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.

PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER

EEO/AA Employer/Vet/Disabled.  Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATION FOR APPLYING NOTICE

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:

• Click HERE and you will be directed to the ILRU Directory to find an agency in your area that can assist you
• Click HERE and you will be directed to the American Jobs Center (AJC) finder to locate a center near you
• Email us at careers@peckham.org
• Call us at (517) 316-4000
• Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)

Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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