Release of Information Technician

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Department

Scheduled Weekly Hours

Starting Pay Rate Range

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

• Accurately receives and processes requests for patient information according to time frames as outlined in the Departmental goals. Accomplishes evaluation of requests for many categories of requests, including those for treatment, payment, and Healthcare operations, as well as those specific requestors such as commercial insurances, workmen’s compensation insurances, social services, disability, Medicare, Champus, courts, attorneys, and law enforcement. Processes the requests in a timely manner.
• Exercises independent judgment with regard to maintaining the confidentiality of personal health information in accordance with the HIPAA Privacy Standards and the policies of Rapid City Hospital. Consults Supervisor, Director, Privacy Officer or Staff Counsel as necessary.
• Enters requests for information into the medical records ROI module on a daily basis to allow an audit trail of requests received and actions taken. Assigns a tracking number to the request.
• Assists Hospital workforce and Departments with questions and concerns regarding the release of personal health information for continuing care treatment, insurance payment, and Healthcare operations. Reviews policy guidelines and consults the Supervisor, Director, Privacy Officer or Staff Counsel as necessary.
• Communicates closely with the Coordinator, Director, and Corporate Legal Counsel on any requests which are in question.
• Updates the request in the Release of Information log-module, listing specific actions take, dates, actions needed, and the status of completion of the request.
• Files, retrieves, and tracks charts in an accurate and complete manner.
• Assists with the backup of clerical and office tasks upon request.
• Continually assists callers or customers in any way possible, routing communications to appropriate personnel within the Department or Hospital immediately. Utilizes verification policies where applicable.
• Assists with assignments related to Release of Information upon request.
• All other duties as assigned.

Additional Requirements

Preferred:
Experience - 3+ years of HIPAA Familiarity Experience
Education - Associates degree in Related Field
Certifications - Certified in Healthcare Privacy Compliance (CHPC) - Compliance Certification Board (CCB); Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA)

Job Category

Job Family

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.