Complex Case Management Specialist

Job Profile:

Job Family:

Time Type:

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Job Description:

Salary Range: $85,000 to $110,000 per year; depends on experience

The Complex Case Management Specialist manages a varied caseload of complex investigations involving alleged violations of University policy and/or law regarding harassment, discrimination, retaliation, related misconduct, and other serious misconduct warranting the involvement of specialized investigative staff. The Complex Case Management Specialist interacts regularly with University executives, deans, administrators, faculty, managers, supervisors, staff, and students to complete investigations. The Complex Case Management Specialist drafts professional, well-analyzed, detailed investigation reports.

Essential Duties

• Conducts thorough and prompt administrative investigations involving sensitive and complex issues.

• Consults relevant policies, laws, regulations, and administrative guidance to determine elements and standards relevant to the issues being investigated.

• Develops investigation plans to identify allegations and issues, applicable policies and laws, relevant evidence, and scope of investigations.

• Performs core investigative tasks, including interviewing witnesses, gathering relevant records, evaluating and analyzing evidence, conducting credibility assessments, making factual findings, and drafting comprehensive reports that summarize the investigation.

• Understands due process principles.

• Experience with critical thinking and analytical skills. Ability to spot relevant issues, analyze facts, evaluate and weigh evidence, and draw sound conclusions in complex matters.

• Uses exceptional writing skills to draft concise, well-analyzed investigation reports.

• Ensures timely, appropriate communication with all parties and stakeholders regarding investigations.

• Maintains accurate, comprehensive investigation records; tracks investigation progress.

• Works as a team member to help colleagues complete investigations.

• Develops and maintains effective, collaborative working relationships within the department and across the University.

• Liaises with Title IX coordinator regarding cases.

Desired Qualifications

• Juris Doctorate degree from an ABA-accredited law school with a minimum of two years of practicing law.

• Experience working as an employment attorney or demonstrated work in areas related to discrimination law, civil rights law, or equal opportunity.

• Demonstrated working knowledge of Title VII, Title IX, the ADA, and ADEA, as well as applicable federal regulations.

• Demonstrated ability to synthesize information and draft exceptional written work product; experience drafting memorandums or investigation reports.

• Experience conducting fact-gathering interviews and gathering relevant documents and evidence.

• Demonstrated knowledge of standards and practices related to personnel selection, as well as supervisory/management principles, practices, and procedures.

• Experience in meeting deadlines and managing multiple competing priorities.

Working Environment

Activities primarily are performed in an environmentally controlled office or conference room setting with occasional time spent traveling between campus locations. Can be subject to extended periods of being in a stationary position and utilizing computer equipment.

The Office of University Rights and Responsibilities’ (OURR) main office is located in Tempe, Arizona, but OURR investigates matters at all ASU locations. OURR reports to the Office of General Counsel. For information about the Office of General Counsel, please visit http://www.asu.edu/counsel.

ASU offers competitive benefits to its eligible employees, including vacation time, paid holidays, sick leave, self and dependent reduced tuition, medical/dental insurance programs, retirement plans, group life insurance, long-term disability insurance, and more. To find out more about ASU benefits, please visit http://www.asu.edu/hr/benefits/index.html

Driving Requirement:

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Funding:

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement: