Finance Process Owner

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. 

WHO YOU ARE:

The Finance Process Owner is responsible for the end-to-end execution, governance, integration, and continuous improvement of accounting processes. Approximately 65% of the role is focused on process ownership, including process design, documentation, standardization, controls, performance management, and optimization.

This role is focused on project and program management. The role leads cross-functional initiatives that implement process improvements, strengthen accounting capabilities, and support business growth. By combining process expertise, change leadership, and disciplined program execution, the Process Owner ensures improvements are delivered effectively, adopted by stakeholders, and sustained over time.

WHAT YOU WILL DO:

• Own assigned accounting processes from end to end, including process design, governance, execution standards, documentation, integration, controls, and continuous improvement.

• Map and maintain current-state and future-state process flows, using clear visual documentation to identify bottlenecks, handoff gaps, control weaknesses, duplication, and other inefficiencies.

• Translate process observations, performance data, and stakeholder feedback into prioritized improvement opportunities and practical solutions.

• Partner with Global Process Owners, Development, Finance, Technology, and other cross-functional teams to align, standardize, scale, and optimize accounting processes.

• Establish and reinforce consistent use of defined procedures, controls, systems, tools, templates, trackers, and communication frameworks.

• Develop and maintain standard operating procedures, process maps, playbooks, training materials, governance routines, and supporting documentation.

• Define and monitor process performance metrics, evaluate trends, and provide visibility into process effectiveness, risks, issues, and improvement progress.

• Facilitate recurring process reviews and working sessions to resolve issues, clarify ownership, improve handoffs, implement best practices, and sustain a continuous-improvement mindset.

• Lead cross-functional projects and transformation initiatives that improve accounting processes, capabilities, controls, systems, and operating outcomes.

• Develop and manage project charters, workplans, timelines, milestones, deliverables, governance routines, resource requirements, and communication plans.

• Coordinate stakeholders across Accounting, Finance, Development, Technology, and other business functions to maintain alignment and drive timely execution.

• Identify, track, and manage project risks, issues, dependencies, decisions, and changes; coordinate mitigation and escalation when needed.

• Lead change-management activities, including stakeholder engagement, communications, training, readiness, and adoption planning.

• Monitor project status, provide concise reporting to leadership and key stakeholders, and ensure decisions and action items are documented and completed.

• Measure outcomes and benefits following implementation, incorporate lessons learned, and transition completed initiatives into sustainable business-as-usual processes.

• Other duties as assigned.

WHAT YOU NEED TO BE SUCCESSFUL:

• 7+ years of experience in accounting, finance operations, process ownership, process improvement, project or program management, change management, business transformation, or a related field.

• Experience owning, mapping, documenting, analyzing, and improving end-to-end business or financial processes.

• Experience leading cross-functional projects or transformation initiatives, including workplan development, milestone management, risk and issue tracking, and stakeholder reporting.

• Experience leading process and organizational change through effective communication, training, implementation, and adoption activities.

• Strong ability to collaborate across teams, facilitate decisions, and influence stakeholders without direct authority.

• Strong analytical and problem-solving skills, with the ability to translate complex workflows and business needs into clear, actionable solutions.

NICE TO HAVE:

• Experience supporting accounting, project accounting, real estate development, construction, or capital-intensive business operations.

• Experience working with global process ownership, shared services, finance transformation, or enterprise process standardization.

• Experience establishing process metrics, governance routines, controls, standard operating procedures, and training materials.

• Experience with process-mapping, workflow, reporting, project-management, or continuous-improvement tools and methodologies.

• PMP, Lean Six Sigma, Prosci, Agile, or a comparable process, project, program, or change-management certification.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.