Director, Supplier Quality

The Director, Quality Supplier, is responsible for driving internal and external supplier quality and development initiatives. This individual will be a customer focused transformational leader driving execution across supply categories strategically focusing resources across 1000+ suppliers.

This position will serve our Enterprise Division, located in Atlanta, GA (Hybrid). 

WHAT YOU’LL DO

• Implement Rheem’s Supplier Risk Management Model with global supply base.
• Develop robust processes and standard work for all the processes of the Supplier Risk Management operating model
• Design and execute a risk-based approach to optimize audit and development resources.
• Focus high-touch transformational efforts on high risk, high-value components while automating governance of low-risk commodities. 
• Automate Digital Quality with real-time visibility into vendor performance.
• Provide strategic leadership, training, development and direction to Enterprise Supplier Quality and Development teams at all levels of the organization.
• Embed APQP and PPAP deeply into New Product Introduction ensuring Supplier Readiness.
• Build a Supplier Development playbook to implement at critical but failing suppliers.  Partner with internal customers to protect throughput and on-time delivery while maximizing quality and customer satisfaction. 
• Establish a rigorous financial traceability and chargeback program to map field failures back to root-cause suppliers
• Implement Supplier Process Certification for key characteristics owned by the supply base with reporting to maintain visibility and performance.

Establish a methodology to monitor and measure adherence to Rheem Supplier Quality Manual, Quality Management System, regulatory and industry standards.

WHAT YOU NEED

• Bachelor’s degree in engineering (Mechanical, Electrical or Industrial Engineering preferred) 
• 5+ years of experience in Global Supplier Quality across diverse regions (North America, APAC, LATAM, EMEA)
• Proven record of managing global supply chains with 1000+ active suppliers or handling high-volume spending portfolio (e.g. $500M+)
• 7+ years of recent experience with company producing Electro-mechanical products with long product lifecycles and warranty liabilities (e.g. automotive, aerospace, heavy machinery, industrial equipment, or major home appliances).
• Hands-on experience implementing enterprise-wide QMS, supplier quality software, or Industry 4.0+ data analytics tools to replace manual or legacy processes.
• Expert level knowledge of APQP and PPAP in bringing new products to market.
• Expert level knowledge of problem-solving methodologies like 8D, Red-X, Six Sigma, etc.
• Ability to lead, develop talent and manage performance with 10+ years of prior experience managing and leading a team of professionals
• Excellent written and oral communication skills
• In-depth knowledge of MS Office, MS Project or Clarity, and Data Analysis software (i.e. Minitab).

HOW TO STAND OUT

• Master’s degree in Engineering, Operations Management, MBA or related graduate degree.
• Shainin Red-X© Master
• Process Certification Trainer or Certified Six-Sigma Master Blackbelt
• Experienced in using AI to supplement and support execution of team initiatives

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING DEPARTMENTS AND FUNCTIONS, you will be expected to demonstrate the following competencies and behaviors: 

• Building Business/Functional Talent 

• Building Partnerships 

• Coaching 

• Compelling Communication 

• Creating Influence 

• Driving Change 

• Driving Execution 

• Driving Innovation 

• Empowering Others  

• Focusing on Customer-First  

• Fostering Relationships/Emotional Intelligence 

• Promoting Global Business Growth 

• Systematic/Tactical Decision Making 

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.