Unit Clerk - Emergency Services - Full Time

Be the organizational heartbeat of patient care. As a Unit Clerk at Guthrie, you'll play a vital role in supporting nurses, physicians, and healthcare teams by ensuring critical information flows smoothly, helping deliver exceptional care to every patient.

Recognized as a Top Healthcare Employer:

Guthrie is consistently recognized for its strong workplace culture and commitment to caregiver well‑being, including:

• Best Places to Work 2025 - Modern Healthcare
• America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek
• America's Best-In-State Employers (PA) 2025 - Forbes 
• America's Best Employers for Healthcare Professionals 2025 - Forbes 
• America's Best Employers for Women 2025 – Forbes

Schedule & Coverage:

Full Time, Night/Day Shift Rotation

Benefits That Matter:

Medical, Dental, Vision starting first of month after hire

PTO starts Day 1

Voluntary 403(b) Retirement Plan with Employer Match – Plan for your future with Fidelity investment options

Employee Assistance Program – Confidential support for personal and professional well-being

Shift Differentials & Premiums – Earn more for evenings, nights, weekends, and float coverage

Friendly, Inclusive Work Family – Be part of a team that feels like home

Position Summary: 

Is responsible for performing secretarial, receptionist and clerical duties on the nursing units, under the direction and supervision of the nurse in charge and/or the Assistant Director of Nursing.

Experience: 

• Excellent telephone and interpersonal communication skills required.  
• Experience working with IDX System, EPIC EHR, and Lab Computer Systems preferred.  
• Computer skills using Windows based programs and keyboarding skills required.  
• Knowledge of medical terminology preferred.
• Excellent time management skills.  Excellent Customer Service Relations required.  
• Able to organize and handle multiple tasks effectively and consecutively.

Essential Functions: 

• Immediately greets all who approach the unit desk, receives visitors, customers, co‐workers in person or on the phone with courtesy using appropriate customer service etiquette. 
• Uses computer efficiently: 
  • Enters labs, and other patient care testing into the computer accurately. 
  • Knowledgeable in tests that require patient to be NPO. 
  • Patient reports are immediately filed into correct patient chart. 
  • Ensure that daily patient charges are entered accurately and within established time‐frame. 
• Coordinates all necessary unit maintenance repairs. 
• Prepares orders and maintains unit supplies. 
• Orders dietary supplies, late trays and guest trays as directed by charge nurse. 
• Flags daily lab work, patient tests and point of care testing. 
• Maintains confidentiality following all HIPPA guidelines. 
• Uses the Strive For Five customer service guidelines: 
  • Wear name badge 
  • Introduces self 
  • Escorts patients and visitors 
  • Pick‐up things on the floor 
  • Asks “Is there anything else I can do for you?” 
• Completes required chart documents. 
• Assists nurses with clerical duties on the unit.
• Answers patient lights/intercom, communicates all patient messages. 
• Assembles and completes information on patients chart, stamps all chart documents with addressograph. Inserts additional forms as needed on a daily basis. 
• Is knowledgeable in chart order, and prepares discharged charts for medical records. 
• Performs floor unit clerk duties on uncovered unit. 
• Makes rounds to Lab and Pharmacy and distributes supplies to each unit if needed. 
• Runs for STAT medications in Pharmacy. 
• May be required to float. 
• Fosters teamwork approach by helping with duties for which you are qualified. 
• Participates and actively supports P.I. activities. 
• Completes Mandatory Nursing Education annually. 
• Attends department meetings monthly (read minutes of department meeting if unable to attend). 
• Displays positive attitude/working relationships toward all internal and external customers. 
• Willing to accept additional responsibilities and duties related to the operation of the department as permitted. 
• Schedules benefit time appropriately. 
• Transcribes physician orders accurately and is knowledgeable in med, lab tests and physician routine. 
• Provides timely notification for absence or tardiness (4 hours for 3‐11 and 11‐7, 1 hour for 7‐3).
• Arrives on time at start of scheduled shift and returns promptly after breaks and lunch. 
• Consistently strives to be an effective and productive member of the department and of the organization. 
• Maintain a neat and orderly work environment; including but not limited to Nurse’s Station, Utility Rooms and linen closet. 
• Functions with autonomy but knows when to ask appropriate questions. 
• Secures medical records from previous admission.
• Incorporates prior DNR documentation in new record. 
• Must be knowledgeable in the use of computers and fax machines. 
• Remove discharged and transferred patients from IDX appropriately and timely. 
• Prepares chart for transfer to another facility and prepare discharge charts. 
• Incorporate all loose filing, information from bedside chart and returns record to Medical Records within required time frame.

• Ensures that physicians/nurses are aware of all labs before filing.

  This position is part of the collective bargaining unit.

The pay range for this position is $17.57-$25.32/hr. based on experience. 

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